Junior Risk & Fraud Investigator

Global Payments; Quezon City; On-site; PHP 480,000 - 600,000; Full time

Job summary

Global Payments is seeking a Risk Analyst I to join our Risk & Collections team in the Philippines. You will monitor alerts daily to detect high-risk and fraudulent activity, verify transactions with issuing banks, and hold funds per policy while advising on reserve releases when needed.

The role emphasizes customer-focused guidance to merchants and collaboration with banks and partners. The ideal candidate has a High School Diploma or equivalent, strong analytical skills, and the ability to

Qualifications

• Proven organizational, analytical and problem solving skills.
• Ability to work different shift schedules, including weekends and holidays.
• Adept in Google applications.

Responsibilities

• Monitor alerts daily to identify high-risk transactions and fraudulent activity.
• Monitor merchant authorizations, deposits and refunds for suspect activity; verify with banks.
• Capture and hold funds per guidelines; recommend reserve releases when appropriate.
• Educate merchants on company policies to prevent losses while protecting Global Payments.
• Provide quality service across internal teams, partners, and institutions with accuracy.

Skills

Analytical skills

Problem solving

Attention to detail

Multitasking

Google Apps

Education

High School Diploma

Associates or Bachelor’s Degree

Job description

Global Payments is seeking a Risk Analyst I to join our Risk & Collections team in the Philippines. You will monitor alerts daily to detect high-risk and fraudulent activity, verify transactions with issuing banks, and hold funds per policy while advising on reserve releases when needed.

The role emphasizes customer-focused guidance to merchants and collaboration with banks and partners. The ideal candidate has a High School Diploma or equivalent, strong analytical skills, and the ability to