Junior Program Communications Specialist

Lingaro Group Philippines; Manila; Hybrid; PHP 600,000 - 900,000; Full time

Benefits offered by this job

Office as an option (remote or in the‑

Workation

Great Place to Work certified

Udemy platform access

500+ technology certificates yearly

Flexible working hours

Job summary

Lingaro Group Philippines is seeking a talented content and knowledge manager to support the AI Adoption Program within the Transformation & Strategy Department. The role focuses on creating engaging internal communications, onboarding materials, and impact stories while maintaining a structured knowledge hub and messaging for a global audience.

You will translate complex topics into clear content, drive tool adoption, and contribute to various transformation initiatives.

Qualifications

• Strong ability to convert complex topics into clear, engaging content.
• Excellent written and spoken English with international stakeholders.
• Love for structure and order; keep knowledge hubs organized.
• Some exposure to internal communications, content, or change management.

Responsibilities

• Create and co-create internal communications aligned with program goals—presentations, newsletters, emails, onboarding materials, visuals, and videos.
• Drive adoption of new tools and processes through practical content and how-to guides.
• Translate complex topics into clear, audience-appropriate content.
• Use AI tools to create content faster and better in daily work.
• Maintain and improve the program knowledge hub (SharePoint) with clear architecture.

Skills

Content creation

Fluent English (C1+)

Organizational skills

Internal communications exposure

Tech/transformation exposure

Curiosity about AI

Job description

Growth through diversity, equity, and inclusion. As an ethical business, we do what is right — including ensuring equal opportunities and fostering a safe, respectful workplace for each of us.

We’re committed to building an inclusive community where all our people thrive regardless of their backgrounds, identities, or other personal characteristics.

You’ll support strategic programs run by our Transformation & Strategy Department through content creation, communications, and knowledge management. Right now, that means the AI Adoption Program at Lingaro – but programs evolve, priorities shift, and so will your focus.

What stays constant: you’ll help create great content, keep knowledge organized, and make it easier for people to understand what’s changing and why.

Tasks:

Content Creation & Communications (~70%)

• Create and co-create internal communications aligned with program goals – presentations, one-pagers, newsletters, emails, VE posts, onboarding and training materials, impact stories, visuals, and videos (in coordination with our creative teams).

• Help drive adoption of new tools and processes through practical, useful content – announcements, how-to guides, tips & tricks.

• Help translate complex topics into clear, engaging, and audience-appropriate content.

• Use AI tools in your daily work to create content faster and better.

Knowledge Management (~25%)

• Help maintain and improve the program knowledge hub (SharePoint) – keep it well-structured, current, and easy to navigate.

• Support a clear content architecture so people can find what they need without asking.

• Regularly review and refresh existing materials – flag what's outdated, propose updates.

Other Program Support (as needed, ~5%)

• Pitch in on other Transformation & Strategy initiatives when needed – for example, helping prepare content for Quarterly Portfolio Reviews.

What We’re Looking For:

• Strong content creation skills. You can take complex topics and turn them into clear, engaging content.

• Fluent English (C1+), both written and spoken. You can create polished content and communicate naturally with international stakeholders.

• A love for structure and order. You enjoy keeping things organized (knowledge hubs, SharePoint sites). If something's outdated or hard to find, you’ll fix it before anyone asks.

• Some exposure to internal communications, content, or change management through work, internships, or university projects.

• Experience in a tech or transformation environment is a nice-to-have.

• Genuine curiosity about AI and new technologies. You don't need to be an expert, but you actively explore new tools, use them in your daily work, and are eager to keep learning.

Missing one or two of these qualifications? We still want to hear from you! If you bring a positive mindset, we’ll provide an environment where you feel valued and empowered to learn and grow.

We offer:

• Stable employment. On the market since 2008, 1800+ talents currently on board in 7 global sites.
• “Office as an option” model. You can choose to work remotely or in the office.
• Workation. Enjoy working from inspiring locations in line with our workation policy.
• Great Place to Work® certified employer.
• Flexibility regarding working hours and your preferred form of contract.
• Comprehensive online onboarding program with a “Buddy” from day 1.
• Cooperation with top-tier engineers and experts.
• Unlimited access to the Udemy learning platform from day 1.
• Certificate training programs. Lingarians earn 500+ technology certificates yearly.
• Upskilling support. Capability development programs, Competency Centers, knowledge sharing sessions, community webinars, 110+ training opportunities yearly.
• Grow as we grow as a company. 76% of our managers are internal promotions.
• A diverse, inclusive, and values-driven community.
• Autonomy to choose the way you work. We trust your ideas.
• Create our community together. Refer your friends to receive bonuses.
• Activities to support your well-being and health.
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