Junior Operations & Business Solutions Analyst

KCC Malls; General Santos; On-site; PHP 180,000 - 300,000; Full time

Job summary

KCC Malls is seeking a Junior Operations Analyst to support documentation, development, and maintenance of internal tools, trackers, and reporting solutions. You will work closely with business users, analysts, and the technical team to gather requirements, document workflows, and assist in resolving system issues.

The role is ideal for detail-oriented, analytical candidates who want to bridge business processes with system solutions.

Qualifications

• Bachelor’s degree or equivalent in a related field.
• 0–2 years of experience in business analysis, operations support, or similar roles.
• Internship or academic project experience in process documentation or systems work is a plus.
• Basic proficiency in Google Sheets and Google Docs.

Responsibilities

• Assist in documenting workflows and gathering requirements.
• Support development and maintenance of internal tools, trackers, and reports.
• Collaborate with business users, analysts, and the technical team to resolve system issues.

Skills

Analytical thinking

Attention to detail

Communication

Documentation

Education

Bachelor's degree or equivalent

Tools

Google Sheets

Google Docs

Miro

Softr (low-code/no-code)

Job description

KCC Malls is seeking a Junior Operations Analyst to support documentation, development, and maintenance of internal tools, trackers, and reporting solutions. You will work closely with business users, analysts, and the technical team to gather requirements, document workflows, and assist in resolving system issues.

The role is ideal for detail-oriented, analytical candidates who want to bridge business processes with system solutions.