Junior Legal Assistant | AU Client | Onsite Set-up

Boutique Outsource Solutions Pty Ltd; Metro Manila; On-site; PHP 335,000 - 446,000; Full time

Benefits offered by this job

25 days paid leave

HMO coverage on day 1

Travel and meal allowances

Rice, drinks, and snacks provided

Bonuses

Fun work environment

Entertainment and gaming area

Monthly sports games

Karaoke Fridays

Job summary

Boutique Outsource Solutions Pty Ltd is seeking a customer service and admin support specialist to manage calls and emails from Australian clients, handling property transactions in Queensland. You will review contracts, update records, and assist with onboarding to ensure smooth client relations.

The role emphasizes strong communication, rapid learning, and teamwork to achieve excellent client outcomes in a dynamic environment.

Qualifications

• Bachelor's degree holder;Fresh graduates are welcome to apply.
• Excellent communication and interpersonal skills are essential.
• Strong ability to learn quickly and adapt to new tasks.
• Detail-oriented with strong organizational skills.

Responsibilities

• Handle emails and calls with Australian clients and team members.
• Provide customer service and admin support for property transactions in Queensland.
• Review property contracts and related documents; update client management system.
• Follow up on outstanding items and support client onboarding and retention.
• Collaborate within a team to deliver positive client outcomes.
• Participate in training on buying/selling property in Queensland.

Skills

Excellent communication skills

Strong interpersonal skills

Highly trainable

Organized with attention to detail

Self-assured and team-oriented

Education

Bachelor's degree

Fresh graduates welcome

Job description

ABOUT THE ROLE:

This role involves managing calls with Australian clients while providing customer service and administrative support for property transactions in Queensland on behalf of a Law firm. Key duties include managing new contracts, updating records, and assisting with client onboarding and retention.

GRAB THESE AWESOME PERKS IF YOU GET HIRED:

• A competitive compensation package

• 25 days of paid leave benefit

• HMO coverage on day 1

• Travel and meal allowances

• Rice, drinks, and snacks provided for all employees

• Other bonuses

• A fun work environment that promotes work-life balance

• Entertainment and gaming area in the office!

• Basketball and volleyball games monthly

• Karaoke Fridays

KEY ROLES AND RESPONSIBILITIES

• Handle emails, inbound and outbound calls with Australian clients and team members.

• Provide an excellent level of customer service and administrative support to customers buying and selling property within Queensland, Australia.

• Actively engage with prospective clients to build rapport quickly, understand their needs and provide solutions.

• Manage administration tasks such as reviewing property contracts of sale and other associated documentation, following-up on outstanding items and keeping the client management system updated with all notes and data.

• Work within a team to ensure great client outcomes.

• Participate in training provided about buying and selling property within Queensland to support the clients and team

JOB QUALIFICATIONS

• Bachelor's degree holder. Open for fresh graduates.

• Excellent communication skills – articulate and able to converse effectively with clients and team members.

• Strong interpersonal skills – able to build rapport and maintain positive client relationships.

• Highly trainable – eager and quick to learn new skills and adapt to new tasks

• Organized with an emphasis on attention to detail, accuracy, and timeliness

• Self-assured and team-oriented
  

ADDITIONAL DETAILS

• Set-up and Location: Office based / Ortigas

• Work Schedule: 6:30 AM to 3:30 PM (PH Time)

• Employment Type: Full-time