Junior IT Project Coordinator – Field Services (US Hours)

RecruitGo Careers; Quezon City; On-site; PHP 279,000 - 446,000; Full time

Benefits offered by this job

Onsite office in BGC area

US-aligned shift (Central time)

Competitive salary Php 25,000 - Php 40

Job summary

RecruitGo Careers is seeking a Junior Project Coordinator to support field service coordination for US clients. You will manage service requests, schedule field technicians, and track project progress to ensure timely delivery.

The role requires strong organizational and communication skills, the ability to work US business hours, and comfort in a fast-paced service environment. Office-based in BGC with an onsite setup in the Philippines.

Qualifications

• 1-3 years experience in project or service coordination.
• Experience managing multiple service requests or small projects.
• Strong organizational and task management skills.
• Excellent written and verbal communication.
• Ability to work US business hours.
• Fast-paced service delivery environment experience.
• No certifications required.

Responsibilities

• Manage and prioritize incoming service requests in the service queue
• Coordinate scheduling and dispatch of field technicians
• Track progress of service tickets from request through completion
• Ensure SLAs and client expectations are met
• Prepare quotes for service work using Kaseya Quote Manager
• Assist with scoping and estimating small service requests
• Maintain documentation of work orders and project notes
• Ensure proper closure documentation is completed

Skills

Organizational skills

Communication

Time management

Attention to detail

US business hours

Tools

Kaseya Quote Manager

Job description

RecruitGo Careers is seeking a Junior Project Coordinator to support field service coordination for US clients. You will manage service requests, schedule field technicians, and track project progress to ensure timely delivery.

The role requires strong organizational and communication skills, the ability to work US business hours, and comfort in a fast-paced service environment. Office-based in BGC with an onsite setup in the Philippines.