Junior Hotel Reservations Agent - Chat-Only (Fresh Grad)

Caldwell Communications Consultancy Philippines; Parañaque; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

Government mandated benefits

Health insurance

Job summary

A communications consultancy in Metro Manila is looking for detail-oriented individuals to manage booking and reservation tasks in a non-voice environment. This position is ideal for beginners or fresh graduates who prefer tasks through chat and email instead of phone calls. Responsibilities include handling bookings, assisting customers through chat, and ensuring accurate information. Candidates should have basic computer skills and a willingness to learn. Training will be provided.

Qualifications

• No prior experience required; training will be provided.
• Basic computer knowledge and ability to navigate online platforms.
• High attention to detail and accuracy.

Responsibilities

• Handle booking and reservation requests using online systems.
• Update, change, or cancel reservations when necessary.
• Assist customers by responding to inquiries through chat or email only.

Skills

Attention to detail

Basic computer knowledge

Job description

A communications consultancy in Metro Manila is looking for detail-oriented individuals to manage booking and reservation tasks in a non-voice environment. This position is ideal for beginners or fresh graduates who prefer tasks through chat and email instead of phone calls. Responsibilities include handling bookings, assisting customers through chat, and ensuring accurate information. Candidates should have basic computer skills and a willingness to learn. Training will be provided.