Booking & Reservations Specialist - Chat/Email (Beginner)

Caldwell Communications Consultancy Philippines; Makati; On-site; PHP 201,000 - 268,000; Full time

Benefits offered by this job

Paid training

Transportation service provided

On-site parking

Job summary

A communications consultancy in Metro Manila seeks a Booking & Reservations Agent for a beginner-friendly non-voice role. The ideal candidate should have attention to detail and basic computer skills, with no prior experience needed as training is provided. Responsibilities include processing reservations via online systems and responding to customer inquiries through chat or email only. This position offers a supportive environment and flexible shifts, making it a great opportunity for fresh graduates.

Qualifications

• No prior experience required; training provided.
• Must be detail-oriented and able to follow instructions.
• Ability to work independently and manage simple tasks.

Responsibilities

• Process booking and reservation requests through online systems.
• Update, modify, or cancel reservations as needed.
• Respond to customer inquiries via chat or email only.

Skills

Attention to detail

Basic computer skills

Willingness to learn

Job description

A communications consultancy in Metro Manila seeks a Booking & Reservations Agent for a beginner-friendly non-voice role. The ideal candidate should have attention to detail and basic computer skills, with no prior experience needed as training is provided. Responsibilities include processing reservations via online systems and responding to customer inquiries through chat or email only. This position offers a supportive environment and flexible shifts, making it a great opportunity for fresh graduates.