Hotel Reservations Agent — Onsite, Fresh Grads Welcome

Metacom Careers; Manila; On-site; PHP 274,000 - 328,000; Full time

Benefits offered by this job

Paid training

Performance incentives

13th Month Pay

Government-mandated benefits

Career development opportunities

Supportive team environment

Job summary

Metacom Careers is hiring a Customer Service Representative for a Hotel Reservations account. The role is onsite in Malate, Manila, with a monthly salary of ₱27,000 and shifting schedules.

We offer paid training, incentives, and 13th month pay to support your growth in a customer service capacity. Ideal for fresh graduates or career shifters seeking entry into hospitality reservations; no prior BPO or reservations experience is required.

Qualifications

• High school, senior high, or college graduate required.
• College undergraduates welcome to apply.
• No BPO, hotel, or reservations experience required.
• Fresh graduates and career shifters welcome.

Responsibilities

• Handle hotel reservations and booking inquiries.
• Provide information on room availability, rates, and booking details.
• Assist with booking changes, cancellations, and rebookings.
• Explain hotel policies, amenities, and services to customers.
• Process special requests and reservation updates.

Education

High School / Senior High School / College graduate

College undergraduates welcome

Job description

Metacom Careers is hiring a Customer Service Representative for a Hotel Reservations account. The role is onsite in Malate, Manila, with a monthly salary of ₱27,000 and shifting schedules.

We offer paid training, incentives, and 13th month pay to support your growth in a customer service capacity. Ideal for fresh graduates or career shifters seeking entry into hospitality reservations; no prior BPO or reservations experience is required.