Junior Content Writer (Open to Fresh Graduates)

ZALORA Philippines; Muntinlupa; On-site; PHP 312,000 - 502,000; Full time

Job summary

ZALORA Philippines is seeking a meticulous Content Writer for product descriptions to support our Metro Manila operations. You will craft accurate product content, organize details like materials and care, and ensure quality across images, categories, and descriptions.

Ideal candidates excel in English writing, follow SOPs, and manage time effectively in a fast-paced e-commerce setting. A four-day onsite schedule at MCX E-Commerce Center, Muntinlupa City is expected.

Qualifications

• Excellent written English with strong grammar and attention to detail.
• Ability to follow SOPs, style guides, and formatting standards consistently.
• Strong time management and ability to work in a high-volume environment.
• Familiarity with using spreadsheets with high accuracy.

Responsibilities

• Create clear, concise, and consistent product descriptions for the ZALORA website based on product information and images.
• Research and organize relevant product details such as material, measurements, features, and care using approved sources.
• Proofread and self-check outputs to ensure accuracy, completeness, and adherence to style guidelines.
• Perform quality checks on images, categories, attributes, and descriptions to ensure correct formatting and classification.
• Follow the content writing SOP consistently, including correct templates and required fields.
• Maintain discipline in avoiding recurring errors and apply learnings from quality control feedback.
• Maintain accurate records in the content tracker to ensure clear ownership and accountability.
• Keep trackers updated to prevent missed updates and duplicated work.
• Provide timely updates to leads and team regarding blockers, questions, and workload risks.
• Meet attendance and coverage expectations, including onsite reporting and operational requirements.
• Meet daily quota and productivity standards set by the content team lead while maintaining quality expectations.

Skills

Excellent written English

Follow SOPs & style guides

Time management

Spreadsheet accuracy

Proactive communication

SEO writing basics

E-commerce copywriting

Education

Bachelor’s degree in Communications/English/Marketing

Tools

Google Sheets

Microsoft Excel

Job description

Your Role

Key responsibilities include:

• Create clear, concise, and consistent product descriptions for the ZALORA website based on product information and images.
• Research and organize relevant product details such as material, measurements, features, and care using approved sources.
• Proofread and self-check all outputs to ensure accuracy, completeness, and adherence to style guidelines.
• Perform quality checks on images, categories, attributes, and descriptions to ensure correct formatting and classification.
• Follow the content writing SOP consistently, including correct templates and required fields.
• Maintain discipline in avoiding recurring errors and apply learnings from quality control feedback.
• Maintain accurate records in the content tracker to ensure clear ownership and accountability.
• Keep trackers updated to prevent missed updates and duplicated work.
• Provide timely updates to leads and team regarding blockers, questions, and workload risks.
• Meet attendance and coverage expectations, including onsite reporting and operational requirements.
• Meet daily quota and productivity standards set by the content team lead while maintaining quality expectations.

About You

The company is looking for candidates with:

• Excellent written English with strong grammar, clarity, and attention to detail.
• Ability to follow SOPs, style guides, and formatting standards consistently.
• Strong time management, prioritization skills, and ability to work in a high-volume environment.
• Comfortable working with trackers and tools such as spreadsheets with high accuracy.
• Proactive communication skills to escape issues early and coordinate effectively with the team.
• Willingness to work four days at MCX E-Commerce Center, Muntinlupa City as scheduled.
• Stable internet connection and reliable home working environment for work-from-home days.

Preferred qualifications include:

• Familiarity with fashion and beauty terminology, including garment construction, materials, fits, and styling terms.
• Basic understanding of SEO writing principles, such as keyword-friendly phrasing without compromising readability and brand tone.
• Previous experience in e-commerce copywriting, product content writing, or marketplace/catalog content operations.
• Proficiency in Google Sheets or Microsoft Excel.
• Bachelor’s degree in Communications, English, Journalism, Marketing, Fashion, or equivalent practical experience.