Job Title: Business Analyst – ERP
Location: Metro Manila
Job Summary
The ERP Business Analyst acts as a bridge between business users and technical teams to ensure ERP systems effectively support business processes. This role is responsible for gathering requirements, analyzing business needs, optimizing processes, and supporting ERP implementations, enhancements, and ongoing operations.
Key Responsibilities
- Gather, analyze, and document business requirements related to ERP systems
- Translate business needs into functional specifications and process flows
- Work closely with stakeholders from Finance, Supply Chain, Manufacturing, Sales, and HR
- Configure and support ERP modules in coordination with technical teams.
- Analyze existing business processes and recommend system and process improvements.
- Support ERP implementations, upgrades, testing, and rollouts.
- Facilitate user acceptance testing (UAT) and ensure solutions meet business requirements.
- Provide user training, documentation, and post-implementation support.
- Assist in issue resolution and root cause analysis for ERP-related problems.
- Ensure compliance with internal controls, audit requirements, and best practices.
Preferred Qualifications
- Strong understanding of ERP modules (Finance, SCM, Manufacturing, HR, etc.).
- Experience with ERP systems such as Oracle, SAP, MFG/Pro (QAD), or Microsoft Dynamics.
- Experience in manufacturing or shared services environments.
- Knowledge of SQL, reporting tools, or data analysis is an advantage.