Junior Area Manager

Sunnies Inc.; Mandaluyong; On-site; PHP 400,000 - 520,000; Full time

Job summary

Sunnies Inc. in the Philippines is seeking a Junior Area Manager to bridge store leadership and area operations. You will support day-to-day retail execution, oversee a small cluster of 3–6 stores when assigned, and help ensure sales performance, staffing, and compliance.

When not in stores, you will travel across the region to deliver functions such as training, audits, new store openings, or compliance checks, building toward a full Area Manager role.

Qualifications

• Two years of store-level retail experience with people leadership.
• Strong knowledge of store operations, sales execution, and SOPs.
• Willing to travel across the assigned region.

Responsibilities

• Support area operations, overseeing store clusters or region-wide assignments.
• Monitor store performance, staffing, compliance, and operational readiness across assigned stores.
• Deliver training, coaching, and refresher sessions to Brand Advisers and Eyewear Managers.
• Prepare and share store visit reports, audit summaries, and project updates with the Area Manager.
• Coordinate with Retail Operations and other teams to address store concerns and initiatives.

Skills

Retail leadership

Store experience

People leadership

Store operations

Communication skills

Coaching

Analytical skills

Travel willingness

Financial acumen

Customer service

Job description

AT A GLANCE

The Junior Area Manager is a developmental role designed for high-performing store leaders, such as Eyewear Managers or equivalent retail leadership roles, who have demonstrated strong store performance and readiness for expanded operational responsibility.

This role serves as a bridge between store leadership and area leadership. The Junior Area Manager supports area-level execution through a defined specialization or assignment, such as Training, Store Audit, New Store Openings, or Compliance.

Depending on business need, the Junior Area Manager may be assigned to support a small cluster of stores or may operate across the assigned region to execute a specific area-wide function. The role is intended as a structured development path toward becoming a full Area Manager.

YOUR OVERALL MISSION & DAY-TO-DAY

Area Operations Support

• Support the day-to-day execution of retail operations within the assigned scope, whether through a store cluster or area-wide special assignment.
• When assigned stores, help oversee a small cluster of 3–6 stores, including sales performance, staffing, compliance, and operational readiness.
• When not assigned stores, travel across the assigned region to deliver assigned functions such as training, audits, new store opening support, or compliance checks.
• Conduct regular and structured store visits using approved checklists and operational standards.
• Identify operational concerns, recurring issues, and execution gaps, and recommend practical solutions to the supervising Area Manager.

Store Standards, Compliance, and Audit

• Monitor adherence to company standards, SOPs, cash handling procedures, inventory controls, grooming, service standards, and other operational requirements.
• Conduct scheduled or surprise store checks depending on the assigned function.
• Document findings clearly, including root causes, required corrective actions, responsible owners, and target completion dates.
• Track closure of corrective actions and Escalate unresolved or repeated issues as needed.
• Support the consistent implementation of policies and procedures across assigned stores or region.

Training, Coaching, and People Development

• Deliver initial and ongoing training, coaching, and refreshers to Brand Advisers, Eyewear Managers, and other store team members as assigned.
• Reinforce company standards, core values, customer service expectations, and operational best practices.
• Support onboarding activities for new team members and help ensure proper store-level integration.
• Coach store leaders on execution gaps, team management, and operational follow-through.
• Shadow Area Managers as part of the development path toward full area management responsibilities.

Reporting and Performance Monitoring

• Prepare clear and timely store visit reports, audit summaries, training updates, or project status reports.
• Present findings, updates, and recommendations to the Area Manager or Retail Operations Manager.
• Monitor assigned metrics such as training completion, audit results, corrective action closure, store readiness, sales performance, or compliance status.
• Help Area Managers track tasks, deadlines, and completion of assigned operational priorities.
• Maintain organized records, meeting notes, and follow-through documentation.

Cross-Functional Coordination

• Coordinate with Retail Operations, Optometrists, HQ Support, and other relevant teams to address store concerns and operational needs.
• Help maintain a collaborative working relationship across store teams and support functions.
• Escalate employee-related, compliance-related, or operational concerns through the proper channels.
• Support new store openings, special projects, and other Retail Operations initiatives as assigned.
• Perform other reasonable tasks related to the role, as needed by the business.

YOUR TALENT

• High-performing store leader, preferably an Eyewear Manager or equivalent retail leadership role.
• Minimum of 2 years of store-level retail experience, including people leadership.
• Strong working knowledge of store operations, sales execution, service standards, and SOPs.
• Good communication, coaching, and presentation skills.
• Developing analytical skills with the ability to interpret sales and operational reports.
• Basic financial acumen and understanding of store-level performance drivers.
• Strong customer management skills and standards-enforcement mindset.
• Willing to travel across the assigned region.
• Demonstrates Sunnies core values and potential to grow into a full Area Manager role.