Junior Account Manager

The Lead Tree - Clark Outsourcing; Pampanga; On-site; PHP 279,000 - 446,000; Full time

Benefits offered by this job

Health & welfare benefits

Travel opportunities

Leave benefits

CO Swag Bag

CO Academy access

Flexible workplace

Job summary

Clark Outsourcing in Clark Pampanga is seeking a motivated Junior Account Manager to own a portfolio of distributor accounts, build strong client relationships, and contribute to business growth.

This onsite role requires 2–3 years of account management or customer service experience, excellent written and spoken English, sharp attention to detail, and a proactive, solutions-focused mindset. You will work with a collaborative team and engage with offshore AU/NZ clients.

Qualifications

• 2–3 years' experience in account management or customer service.
• Excellent written and verbal English.
• Strong attention to detail.
• Confident in handling challenging conversations across channels.
• Empathetic with solid negotiation skills.
• Strong communication & relationship-building.
• Proactive, solutions-focused mindset.
• Excellent organization & multitasking ability.
• Adaptable in a fast-changing environment.
• Experience with offshore or AU/NZ clients.

Responsibilities

• Manage and grow your own portfolio of distributor accounts.
• Keep in regular contact through calls, emails, and meetings.
• Deliver exceptional service that builds loyalty and repeat business.
• Identify opportunities to expand accounts and increase engagement.
• Assist with proposals, quotes, and product recommendations.
• Help bring creative branding ideas to life.
• Guide clients from initial enquiry through to final delivery.
• Collaborate with internal teams and freight partners to ensure smooth execution.
• Resolve challenges with professionalism and confidence.

Skills

English communication

Attention to detail

Negotiation skills

Relationship-building

Proactive mindset

Organization & multitasking

CRM systems

Microsoft Office

B2B sales / branding

AU/NZ client experience

Tools

Salesforce

Microsoft Office

Job description

Position Title: Junior Account Manager

Work Set Up: Onsite

Schedule: 5:30 AM - 2:30 PM PH Time

Job Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark Pampanga

Quick Rundown:

We're on the hunt for a driven and people-oriented Junior Account Manager who's ready to make an impact from day one. This isn't just a job—it's your entry point into a rewarding account management career. You'll take ownership of client relationships, contribute to business growth, and work with a team that's supportive, collaborative, and focused on success.

What You'll Do:

• Manage and grow your own portfolio of distributor accounts
• Keep in regular contact through calls, emails, and meetings
• Deliver exceptional service that builds loyalty and repeat business
• Identify opportunities to expand accounts and increase engagement
• Assist with proposals, quotes, and product recommendations
• Help bring creative branding ideas to life
• Guide clients from initial enquiry through to final delivery
• Collaborate with internal teams and freight partners to ensure smooth execution
• Resolve challenges with professionalism and confidence

What We're Looking For:

• At least 2–3 years' experience in account management or customer service
• Must have excellent written and verbal English, with clear communication skills
• Must exhibit strong attention to detail
• Confidence in handling challenging conversations across a range of communication channels (email, phone, and face-to-face)
• Empathetic approach with solid negotiation skills
• Strong communication and relationship-building skills
• A proactive, solutions-focused mindset
• Excellent organisation and multitasking ability
• Adaptability in a fast-changing environment
• Confidence using Microsoft Office and CRM systems (Salesforce is a plus)
• A positive, team-oriented attitude
• Experience in B2B sales, promotional products, or branding
• Exposure to distributor or reseller networks
• Experience working with offshore or AU/NZ clients

Why You'll Love Joining the CO Fam!

At Clark Outsourcing, we're redefining what it means to work in a BPO. This isn't your regular office setup-it's where careers flourish, friendships grow, and fun is always part of the deal. Our culture is unmatched (seriously, our team swears by it), and we promise you'll have to experience it yourself to believe it.

Here's what's in store for you:

Health and Welfare Benefits: HMO with prescription coverage, SSS, PhilHealth, Pag-IBIG, 13th-month pay, retirement benefits, and more.

Beyond Work: Enjoy our in-office swimming pool (lowkey flex!), CO Club gaming lounge, CSR involvement through CO Stars, scholarship programs, and access to CO Academy for growth.

Travel Opportunities: We send at least 20 staff per year to visit our clients in the US, UK, and Australia, giving you international exposure and experience.

Leave Benefits: Paid holidays, Earned PTO on your first month, Wellness leave (no questions asked), plus special leaves like bereavement, parental leave, and Magna Carta leave.

Extra Perks: Salary loans up to PHP 1M (via BPI), CO Swag Bag, birthday and anniversary tokens, and our COol & flexible workplace.

Growth and Recognition: Yearly performance appraisals, career advancement programs, CO League events, and guidance from our amazing Coaches!

At CO, it's not just about work - it's about loving where you work. Ready to experience the best workplace ever? We can't wait to welcome you to the team!