Jr. Innovation & Re-Eng'g Officer

BDO Unibank; Mandaluyong; On-site; PHP 900,000 - 1,700,000; Full time

Job summary

BDO Unibank, Inc. is hiring an Innovation and Process Engineering Officer to support design, evaluation, and implementation of process improvements and innovative solutions across the Branch Banking network.

The role targets operational efficiency, service quality, and adoption of new technologies aligned with organizational goals. The position requires a Bachelor’s degree in a relevant field and at least 5 years of experience in continuous improvement and process design, preferably in retail

Qualifications

• Bachelor’s degree in Industrial Engineering, Business, Information Systems, or a related field.
• At least 5 years of experience in continuous improvement and process design, preferably in retail banking.
• Willing to work onsite in Ortigas.

Responsibilities

• Conduct process reviews, mapping, and analysis to identify efficiency gaps and improvement opportunities.
• Develop and document As-Is and To-Be process flows using standard methodologies.
• Assist in the design and rollout of innovation initiatives, automation solutions, and digital tools for branch operations.
• Gather and analyze operational data to support improvement recommendations and track performance metrics.
• Participate in project planning, implementation, monitoring, and reporting for process reengineering and innovation projects.

Skills

Process improvement

Process design

Education

Bachelor’s degree in Industrial Engineering, Business, Information Systems

Job description

Mandaluyong City, National Capital Region, PH

Business Unit: Branch Banking Group

Department:

About BDO

BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer‑focused services. Build your career with a trusted industry leader.

Job Summary

The Innovation and Process Engineering Officer is responsible in supporting the design, evaluation, and implementation of process improvements and innovative solutions across the Branch Banking network. The role contributes to operational efficiency, service quality enhancement, and the adoption of new technologies aligned with organizational goals.

Key Responsibilities

• Conduct process reviews, mapping, and analysis to identify efficiency gaps and improvement opportunities.
• Develop and document As-Is and To-Be process flows using standard methodologies.
• Assist in the design and rollout of innovation initiatives, automation solutions, and digital tools for branch operations.
• Gather and analyze operational data to support improvement recommendations and track performance metrics.
• Participate in project planning, implementation, monitoring, and reporting for process reengineering and innovation projects.

Qualifications

• Bachelor’s degree in Industrial Engineering, Business, Information Systems, or a related field.
• With at least 5-years experience in continuous improvement and process design preferably in the retail banking industry
• Willing towork onsite inOrtigas

BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications, and shall not be influenced by any consideration of race, color, religion, sex (including sexual orientation and gender identity), national or ethnic origin, or disability.

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