Innovation & Process Engineer – Banking Operations

BDO Unibank; Mandaluyong; Presencial; PHP 900.000 - 1.700.000; Jornada completa

Descripción de la vacante

BDO Unibank, Inc. is hiring an Innovation and Process Engineering Officer to support design, evaluation, and implementation of process improvements and innovative solutions across the Branch Banking network.

The role targets operational efficiency, service quality, and adoption of new technologies aligned with organizational goals. The position requires a Bachelor’s degree in a relevant field and at least 5 years of experience in continuous improvement and process design, preferably in retail

Formación

• Bachelor’s degree in Industrial Engineering, Business, Information Systems, or a related field.
• At least 5 years of experience in continuous improvement and process design, preferably in retail banking.
• Willing to work onsite in Ortigas.

Responsabilidades

• Conduct process reviews, mapping, and analysis to identify efficiency gaps and improvement opportunities.
• Develop and document As-Is and To-Be process flows using standard methodologies.
• Assist in the design and rollout of innovation initiatives, automation solutions, and digital tools for branch operations.
• Gather and analyze operational data to support improvement recommendations and track performance metrics.
• Participate in project planning, implementation, monitoring, and reporting for process reengineering and innovation projects.

Conocimientos

Process improvement

Process design

Educación

Bachelor’s degree in Industrial Engineering, Business, Information Systems

Descripción del empleo

BDO Unibank, Inc. is hiring an Innovation and Process Engineering Officer to support design, evaluation, and implementation of process improvements and innovative solutions across the Branch Banking network.

The role targets operational efficiency, service quality, and adoption of new technologies aligned with organizational goals. The position requires a Bachelor’s degree in a relevant field and at least 5 years of experience in continuous improvement and process design, preferably in retail