Banking Systems & Process Improvement Specialist

BDO Unibank; Pasay; On-site; PHP 600,000 - 900,000; Full time

Job summary

BDO Unibank, Inc. is seeking a Systems & Special Projects Officer to drive end-to-end departmental initiatives, automate processes, and implement new services and systems.

The role focuses on defining requirements, leading user acceptance testing, and ensuring alignment with project plans and timelines. On-site work is required in Greenhills or Pasay, Manila, with a background in computer science or IT and at least two years in project management or delivery, preferably in Banking/Finance or

Qualifications

• Bachelor degree in Computer Science, Information Technology or any relevant course.
• At least 2 years exposure/ experience on project management and delivery/ implementation is an advantage preferably in the Banking and Finance Industry or Contact Center.
• Willing to work on site and be assigned in Greenhills, SM North Edsa or Pasay.

Responsibilities

• Managing end-to-end department-wide projects to address process gaps through automation.
• Formulating, reviewing, and documenting group policies and guidelines.
• Implementing process and system enhancements.
• Monitoring and assessing results post-implementation through data analysis and research.

Skills

Project management

Delivery/implementation

Education

Bachelors degree in CS/IT or relevant field

Job description

BDO Unibank, Inc. is seeking a Systems & Special Projects Officer to drive end-to-end departmental initiatives, automate processes, and implement new services and systems.

The role focuses on defining requirements, leading user acceptance testing, and ensuring alignment with project plans and timelines. On-site work is required in Greenhills or Pasay, Manila, with a background in computer science or IT and at least two years in project management or delivery, preferably in Banking/Finance or