Join Now! Customer Service Representative -Electronics Account | 28K/Month + 25K Bonus | UP Ayala!

Concentrix; Quezon City; On-site; PHP 223,200 - 334,800; Full time

Job summary

A leading customer service provider in Quezon City is seeking individuals to assist customers with inquiries regarding electronic products and services. Candidates should have a high school diploma and 0–2 years of experience in customer service or call center. Strong communication and interpersonal skills are required, along with a solid command of the English language. This role offers an opportunity to enhance customer satisfaction and drive sales targets.

Qualifications

• 0–2 years of experience in customer service or call center.

Responsibilities

• Assist customers with inquiries regarding electronic products and services.
• Provide top-notch customer service and support through phone and online communication.
• Collaborate with team members to achieve sales targets and quality standards.
• Maintain accurate records of customer interactions and transactions.
• Identify customer needs and recommend appropriate electronic solutions.

Skills

Excellent command of the English language

Strong customer service skills

Familiarity with call center operations

Strong communication skills

Interpersonal skills

Education

High School diploma or equivalent

Job description

• Assist customers with inquiries regarding electronic products and services.
• Provide top-notch customer service and support through phone and online communication.
• Collaborate with team members to achieve sales targets and quality standards.
• Maintain accurate records of customer interactions and transactions.
• Identify customer needs and recommend appropriate electronic solutions.

Requirements

• Educational Qualifications: High School diploma or equivalent
• Experience Level: 0–2 years of experience in customer service or call center
• Skills and Competencies: Excellent command of the English language
• Skills and Competencies: Strong customer service skills
• Skills and Competencies: Familiarity with call center operations
• Qualities and Traits: Strong communication and interpersonal skills