Java Support Engineer (+Spring boot) (Pega certified desirable)

W3Global; Región Centro; On-site; PHP 3,320,000 - 4,426,000; Full time

Job summary

W3Global in Guadalajara, MX seeks a Senior PEGA System Architect to lead PEGA PRPC developments and performance tuning. 3+ years in IT and PEGA development, CSSA certification highly preferred. On-site role with shift coverage and global team collaboration.

Responsibilities include root cause analysis, code reviews, documentation, and ensuring system availability. Strong PEGA 7 expertise and proficiency with Harness, UI, and data management are essential for success.

Qualifications

• 3+ years of equivalent work experience in IT.
• 3+ years' experience in software development with PEGA PRPC.
• Certified Senior System Architect (CSSA) preferred.
• Strong knowledge of PEGA components: Case/Data/UI and guardrails.

Responsibilities

• Independently installs, customizes, and integrates software packages.
• Facilitates root cause analysis of system issues and performs technical reviews.
• Collaborates with team to review code, conduct unit testing, and create docs.
• Develops system documentation/playbooks and participates in design/code reviews.
• Monitor alerts, attend major incidents, and address vulnerabilities.

Skills

3+ years IT

3+ years PEGA development

CSSA certification

PEGA 7 components

PEGA best practices

Screen Layout in PEGA

PRPC performance tuning

Har ness/Flow Actions

Clipboard/Tracer/PLA usage

Tools

PEGA PRPC

SNOW

Job description

On Site - Guadalajara, JAL

Shift rotation from Monday to Sunday (Morning and afternoon) (two days off During Week Days), night shift coverage (6 days per year)

Exp: 3+ years

Mandatory/Required Skills

• 3+ years of equivalent work experience in IT
• AND 3+ years' experience in software development experience demonstrating depth of technical understanding with in Pega BPM tool
• Certified Senior System Architect (CSSA)
• Having good knowledge on PEGA 7 components Case Management, Data Management and UI.
• PEGA best practices, Integration Rules, and guardrails
• Hand on experience on Screen Layout using Harness, Sections , Flow Actions, Data Transforms, Declarative and Decision Rule Types.
• Experience on List-View, Summary-View Reports and Report Definitions in PEGA PRPC.
• Experience in troubleshooting & performance tuning of PRPC applications utilizing Clipboard, Tracer, and PLA

Preferred/Desired Skills

• SNOW
• Monitoring and Support skills
• Experience working in global teams
• Incident and Escalation management

Job Description

Independently installs, customizes, and integrates commercial software packages.

• Facilitates root cause analysis of system issues.
• Works with experienced team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing.
• Learns to create system documentation/play books and attends requirements, design, development, and code reviews.
• Identifies ideas to improve system performance and impact availability.
• Resolves complex technical design issues.
• Creates system documentation/play book(s) and participates as a reviewer and contributor in requirements, design, and code reviews.
• May serve as the subject matter expert on development techniques.
• Partners with experienced team members to develop accurate work estimates on work packages.
• May assist experienced team members with the delegation of work packages.
• Monitoring Alerts and solving issues
• Attend major incidents when required
• Work on vulnerabilities
• Shift rotation from Monday to Sunday (two days off), night shift coverage (6 days per year)
• Alternative profile to be considered:
• 3+ years of equivalent work experience in IT
• Java
• Spring boot