Java EE & Spring Boot Support Engineer

Hammerjack Pty Ltd; Philippines; On-site; PHP 600,000 - 900,000; Full time

Job summary

Hammerjack Pty Ltd in the Philippines is seeking an Application Support Engineer to analyze and resolve issues across critical business systems, ensuring service reliability and performance.

The role requires proactive monitoring, collaboration with cross-functional teams, and a strong background in Java EE/Spring Boot to drive timely resolutions and maintain system stability.

You will document findings to build a knowledge base and support ongoing system updates to improve stability.

Qualifications

• Expert proficiency in Java Enterprise Edition.
• Experience with Java SE and Spring Boot.
• Strong understanding of enterprise app architecture and design patterns.
• Experience debugging and troubleshooting complex software systems.
• Familiarity with application lifecycle management and support processes.
• Ability to analyze logs and system metrics to diagnose issues.

Responsibilities

• Investigate and resolve issues across business systems.
• Participate in team discussions and contribute SME-level insights.
• Provide solutions to work-related problems.
• Collaborate with cross-functional teams to understand system behavior and resolve issues.
• Document findings to build a knowledge base.
• Assist in implementing system updates and patches.
• Monitor system performance and identify issues proactively.

Skills

Java Enterprise Edition

Java Standard Edition

Spring Boot

Enterprise architecture and design

Debugging and troubleshooting

Logs and metrics analysis

Job description

Hammerjack Pty Ltd in the Philippines is seeking an Application Support Engineer to analyze and resolve issues across critical business systems, ensuring service reliability and performance.

The role requires proactive monitoring, collaboration with cross-functional teams, and a strong background in Java EE/Spring Boot to drive timely resolutions and maintain system stability.

You will document findings to build a knowledge base and support ongoing system updates to improve stability.