ITSM Solutions Architect & Demo Lead

First Datacorp; Philippines; On-site; PHP 400,000 - 900,000; Full time

Job summary

First Datacorp is seeking a Solutions Designer to lead the design and identification of IT solutions with a focus on security and automation. You will develop and implement solutions using ITSMs to optimize business processes and automate workflows.

Responsibilities include conducting customer presentations and providing technical support for the recommended solution set, leveraging tools like Ivanti, ServiceNow, and ManageEngine.

Qualifications

• Bachelor’s degree in IT, Computer Science, Information Science, or related field.
• 3 years of experience in Solutions Design and Presentations or Product Demos.
• Strong technical understanding of Microsoft technologies, systems, and automation platforms.

Responsibilities

• Lead in designing and identifying IT solutions with security, automation, and POC initiatives.
• Handle, develop, and implement solutions using ITSMs to streamline business processes.
• Conduct customer presentations and provide technical support for the recommended solution set.

Skills

Solutions design

Presentations

Product demos

Microsoft technologies

Education

Bachelor's degree in IT/CS

Tools

Ivanti

ServiceNow

ManageEngine

BMC Software

CrowdStrike

Trellix

Job description

First Datacorp is seeking a Solutions Designer to lead the design and identification of IT solutions with a focus on security and automation. You will develop and implement solutions using ITSMs to optimize business processes and automate workflows.

Responsibilities include conducting customer presentations and providing technical support for the recommended solution set, leveraging tools like Ivanti, ServiceNow, and ManageEngine.