ITSM Solutions Architect (Presales Engineer)

First Datacorp; Metro Manila; On-site; PHP 670,000 - 1,004,000; Full time

Job summary

First Datacorp is seeking a Solutions Design professional to lead the creation and presentation of IT solutions. You will assess security functionality, automate business processes, and drive proof-of-concept initiatives.

Responsibilities include developing solutions with ITSM platforms, performing product demos for clients, and delivering ongoing technical support for recommended solution sets.

Qualifications

• Bachelor's degree in IT or related field.
• Strong understanding of Microsoft technologies and automation platforms.
• 3 years of experience in solutions design and product demos.
• Proficient in IT jargon and technologies.

Responsibilities

• Lead in designing and identifying IT solutions with security and automation focus.
• Develop and implement solutions using ITSM tools to streamline processes.
• Conduct customer presentations and provide technical support for recommendations.

Skills

IT Solutions

ITSM

Automation

Presentations

Education

Bachelor's Degree in IT/CS

Tools

Ivanti

ServiceNow

ManageEngine

BMC Software

CrowdStrike

Trellix

Job description

First Datacorp is seeking a Solutions Design professional to lead the creation and presentation of IT solutions. You will assess security functionality, automate business processes, and drive proof-of-concept initiatives.

Responsibilities include developing solutions with ITSM platforms, performing product demos for clients, and delivering ongoing technical support for recommended solution sets.