ITSM Solutions Architect & Automation Lead (Presales)

First Datacorp; Makati; On-site; PHP 400,000 - 650,000; Full time

Job summary

First Datacorp in the Philippines seeks a Solutions Design Specialist to lead IT solution design with emphasis on security, automation, and proof-of-concept initiatives.

You will tailor solutions using ITSM frameworks, present benefits during technical sessions, and support customers with demonstrations while implementing automation strategies and collaborating with cross-functional teams to deliver top-tier IT services in the Philippines.

Qualifications

• Experience in IT solution design and architecture.
• Familiarity with security best practices and risk-based assessments.
• Ability to design automated workflows and proofs-of-concept.
• Proven ability to present technical concepts to varied audiences.

Responsibilities

• Lead IT solution design initiatives with emphasis on security, automation, and PoC.
• Tailor solutions using ITSM frameworks to meet customer requirements.
• Present benefits and value during technical sessions with customers.
• Support customers with demonstrations while implementing automation strategies.
• Collaborate with cross-functional teams to deliver top-tier IT services.
• Engage with stakeholders to ensure successful solution delivery in the Philippines.

Skills

Solution design

IT security

Automation

ITSM frameworks

Technical presentations

Cross-functional collaboration

Job description

First Datacorp in the Philippines seeks a Solutions Design Specialist to lead IT solution design with emphasis on security, automation, and proof-of-concept initiatives.

You will tailor solutions using ITSM frameworks, present benefits during technical sessions, and support customers with demonstrations while implementing automation strategies and collaborating with cross-functional teams to deliver top-tier IT services in the Philippines.