ITSM Presales Engineer: Solution Design & Demos

First Datacorp; Makati; On-site; PHP 600,000 - 1,000,000; Full time

Job summary

First Datacorp is seeking a Solutions Design professional in Makati to lead the design and identification of IT solutions with security and automation in mind. You will develop and implement solutions using ITSM platforms and support proof-of-concept initiatives.

You will also conduct customer presentations and provide technical support for the recommended solution set, leveraging your Microsoft tech knowledge and 3 years of related experience.

Qualifications

• Bachelor's degree in IT, CS, or related field.
• 3 years of experience in Solutions Design and Presentations or Product Demos.
• Strong familiarity with Microsoft technologies and automation platforms.
• Experience with ITSMs and automating business processes.

Responsibilities

• Lead in designing and identifying IT solutions, considering security functionality, business process automation, and proof of concept initiatives.
• Handle, develop, and implement solutions using ITSMs to streamline and automate business processes.
• Conduct customer presentations and provide technical support for the recommended solution set.

Skills

Technical know-how

Education

Bachelor's degree in IT/CS/Information Science

Tools

Ivanti

ServiceNow

ManageEngine

BMC Software

CrowdStrike

Trellix

Job description

First Datacorp is seeking a Solutions Design professional in Makati to lead the design and identification of IT solutions with security and automation in mind. You will develop and implement solutions using ITSM platforms and support proof-of-concept initiatives.

You will also conduct customer presentations and provide technical support for the recommended solution set, leveraging your Microsoft tech knowledge and 3 years of related experience.