IT Team Leader (Onsite, Cavite)

Kwanii

Cavite City

On-site

PHP 253,890 - 304,110

Full time

14 days+

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Benefits offered by this job

13th Month pay

Paid time off (PTO)

Maternity or Paternity leave

HMO upon regularization

Life insurance upon regularization

Meal allowance

Achievement Allowances

Birthday Treats

Career advancement opportunities

Job summary

Kwanii is seeking an experienced IT Team Leader in Cavite to manage an onsite IT team. The ideal candidate will have a Bachelor's degree in IT and at least 3 years of relevant experience, including 1 year in a supervisory role. Responsibilities include leading IT support, overseeing project implementations, and ensuring system reliability. Must possess strong technical skills in network management, data privacy laws, and the ability to coach a team. This full-time position offers various perks including the 13th Month pay and HMO upon regularization.

Qualifications

Minimum of 3 years of IT experience with at least 1 year in a supervisory role.
Strong communication and leadership skills.
Willingness to work on shifting schedules and provide on-call support.

Responsibilities

Lead and mentor the onsite IT support team.
Plan and implement IT projects aligned with business goals.
Oversee hardware/software maintenance and upgrades.
Troubleshoot escalated LAN/WAN issues.
Monitor and enforce IT security protocols.

Skills

LAN and WAN setup and troubleshooting

iOS and Windows configuration

Microsoft 365

Network technologies

Remote support tools like AnyDesk

Data privacy laws

Cybersecurity best practices

Education

Bachelor’s degree in IT, Computer Science, Engineering, or a related field

Tools

Cisco

Meraki

Job description

We are looking for an experienced and hands‑on IT Team Leader to oversee and guide our onsite IT team in Cavite. The ideal candidate will have a solid background in IT operations, strong leadership skills, and a proactive approach to problem‑solving. This role requires a balance of technical expertise and people management, ensuring smooth IT support, project implementation, and system reliability.

Responsibilities

Lead and mentor the onsite IT support team, ensuring timely and effective resolution of technical issues
Plan, coordinate, and implement IT projects aligned with business goals
Oversee hardware/software maintenance, upgrades, and system configurations
Troubleshoot escalated issues related to LAN/WAN, iOS/Windows systems, printers, and other network equipment
Manage and maintain network equipment including Cisco and Meraki devices
Coordinate with other departments and vendors for IT‑related needs
Monitor and enforce IT security protocols, ensuring data privacy and compliance
Develop and improve helpdesk processes and reporting systems
Create documentation for systems, configurations, and internal policies
Stay updated on emerging technologies and recommend improvements

Desirable Skills and Experience

Must‑haves

Bachelor’s degree in IT, Computer Science, Engineering, or a related field
Minimum of 3 years of IT experience with at least 1 year in a supervisory or team‑lead role
Strong technical knowledge in:
- LAN and WAN setup and troubleshooting
- iOS and Windows configuration
- Microsoft 365, Windows Server, and networking technologies
- Printer and hardware maintenance
Hands‑on experience with remote support tools like AnyDesk
Strong communication and leadership skills, with the ability to coach and motivate a team
Working knowledge of data privacy laws and cybersecurity best practices
Willingness to work on shifting schedules and provide on‑call support as needed
Must have a valid driver’s license and motorcycle for occasional off‑site support