IT Systems & Security Administrator

Intelassist; Philippines; Hybrid; PHP 900,000 - 1,300,000; Full time

Benefits offered by this job

Onsite onboarding

Remote work after onboarding

Job summary

Intelassist is seeking an IT Systems & Security Administrator in Quezon City, Philippines. The role oversees Halaxy practice management, Microsoft 365 environment, security controls, and website hosting.

You will manage Azure AD/Entra ID, Intune, MFA, and domain/DNS; support WordPress content updates; ensure compliance with privacy and data protection for Australia-based patients; onboarding is two to four weeks onsite, then remote work.

Qualifications

• Minimum 5 years in IT systems administration with ownership of security and infrastructure decisions.
• Strong knowledge of Microsoft 365 administration (Exchange Online, Entra ID, Intune).
• Practical cybersecurity knowledge (endpoint protection, email security, access management).
• Experience with domain/DNS management, web hosting, and SSL certificate administration.
• Experience with WordPress or similar CMS for website content updates.

Responsibilities

• Own Halaxy practice management system configuration, onboarding, and troubleshooting.
• Administer Microsoft 365 tenant (Entra ID / Azure AD, Intune, SharePoint, Teams).
• Implement and maintain security controls (MFA, conditional access, endpoint protection).
• Monitor for security incidents and maintain incident response docs.
• Manage website hosting, SSL certs, and domain management (GoDaddy/Namecheap).

Skills

Microsoft 365 admin

Halaxy experience

WordPress CMS

Domain/DNS management

Web hosting / SSL management

Azure AD / Entra ID

Intune

SharePoint / Teams

Security controls / MFA

GoDaddy / Namecheap

Tools

Microsoft 365 Admin Center

Azure AD / Entra ID

Intune

SharePoint

Teams

Halaxy

WordPress CMS

Job description

Employment Type: Full-Time Employment
Work Setup: Onsite onboarding for two to four weeks, followed by a transition to a remote setup.
Work Schedule: Day Shift (Following AU Time Zone)
Location: Eastwood, Libis, Quezon City

The client is a home-based dialysis service provider delivering End-Stage Renal Disease (ESRD) care to patients in their own homes across Australia. As a healthcare provider handling sensitive patient health information, Kidney Solutions is subject to the Australian Privacy Act 1988 (including the Australian Privacy Principles) and the Notifiable Data Breaches scheme.

The Role

We are seeking an IT Systems & Security Administrator to own and manage the organization's core technology and security infrastructure. This is a hands-on, largely solo role covering practice management software administration, Microsoft 365 environment management, cybersecurity, and web/domain administration. You will be the primary point of accountability for keeping clinical and business systems secure, available, and compliant.

Key Responsibilities

Halaxy (Practice Management System)

• Implement, configure, and administer Halaxy for clinical and business operations
• Manage user accounts, permissions, and access controls in line with role requirements
• Support onboarding of clinical and administrative staff onto Halaxy
• Troubleshoot day-to-day Halaxy issues and liaise with Halaxy support as needed

Microsoft 365 / IT Systems & Security

• Administer the organisation's Microsoft 365 tenant (Entra ID / Azure AD, Intune, SharePoint, Teams)
• Manage user accounts, licensing, device enrolment, and access permissions
• Implement and maintain security controls (MFA, conditional access, endpoint protection)
• Monitor for and respond to security incidents; maintain basic incident response documentation
• Manage Outlook/Exchange Online mailboxes, distribution lists, and mail flow rules
• Maintain patching, backup, and device management practices across the environment

Cyber Security

• Own baseline cyber security posture across email, endpoints, web, and cloud systems
• Apply security best practice aligned to the Australian Cyber Security Centre's Essential Eight (or confirm target maturity level with management)
• Manage phishing/spam filtering and staff security awareness where relevant
• Support the organization's compliance obligations under the Privacy Act and Notifiable Data Breaches scheme as they relate to IT systems

Website, Domain & Hosting

• Administer and update the client's website content
• Manage domain registration via GoDaddy
• Manage hosting via Namecheap
• Manage SSL certificate issuance, renewal, and installation via Namecheap
• Monitor site uptime and troubleshoot basic web/hosting issues

About You

• Minimum 5 years' experience in IT systems administration, with demonstrated ownership (not just BAU support) of security and infrastructure decisions
• Track record of operating with minimal supervision and setting technical direction, not just executing tickets
• Strong working knowledge of Microsoft 365 administration (Exchange Online, Entra ID, Intune)
• Practical cybersecurity knowledge (endpoint protection, email security, access management)
• Experience with domain/DNS management, web hosting, and SSL certificate administration
• Experience with WordPress or a similar CMS for website content updates
• Experience with practice management or clinical software (Halaxy experience highly regarded)
• Understanding of, or willingness to learn, healthcare data privacy obligations in Australia
• Comfortable working independently and prioritizing across a broad technical remit
• Strong communication skills - you'll be working with non-technical clinical and administrative staff, largely remotely after onboarding
• Able to attend the Haymarket, NSW, office for 2-4 weeks at the start of employment for onboarding and training
• Reliable home setup suitable for handling sensitive patient data (secure network, private workspace)

Desirable

• Relevant certifications (e.g. Microsoft 365 Certified: Administrator Expert, CompTIA Security+)
• Prior experience in a healthcare, allied health, or aged/disability care setting
• Familiarity with the Australian Privacy Principles and Notifiable Data Breaches scheme
  WHY INTELASSIST?
  We grow together. We value your effort. We aim to empower you.