IT System Admin Specialist (Cebu - Hybrid Set-up)

Shearwater Health; Cebu City; On-site; PHP 350,000 - 550,000; Full time

Job summary

Shearwater Health in Cebu City seeks an IT System Administrator to manage complex operating systems, install and configure software/hardware, and monitor network performance and storage usage.

The role involves enforcing security policies, planning upgrades, managing user accounts, and handling escalated help desk issues to ensure reliable IT operations.

Qualifications

• Bachelor’s degree in Computer Science, MIS, Engineering, or closely related field.
• Experience with WAN/LAN networks and server types (mail, file, etc.).
• Excellent verbal and written communication skills.
• Analytical and interpretative skills.

Responsibilities

• Install and configure new software and hardware, including servers, devices, and firewalls.
• Monitor system performance, IT operations, and storage utilization.
• Plan hardware or software upgrades to support system growth.
• Manage user accounts and assets; assign and update security permissions per policy.
• Provide support for escalated help desk requests.

Skills

System administration

WAN/LAN networking

Mail servers

File servers

Security policy

Education

Bachelor’s degree in Computer Science / MIS / Engineering

Tools

Firewall management

Job description

The IT System Administrator serves as a technical expert in the area of system administration for complex operating systems. Helps develop, document, communicate, and enforce a network technology policy. Responsible for the installation and configuration of new software and hardware, including the server network, devices and firewalls. Responsible for monitoring system performance, IT system operations and storage utilization. Plansfornecessaryhardware orsoftwareupgrades tosupportsystem growth.Managesuseraccountsandassets.Assigns andupdates security permissions on the network according to security policy. Provides support with escalated help desk requests.

Required:

• Equivalenttoabachelor’sdegreefromanaccreditedcollegeor universitywithcourseworkinComputer Science,Management Information Systems, Engineering or a closely related field.
• Experienceandknowledgeable indifferentnetworkslikeWideAreaNetwork(WAN),LocalAreaNetwork(LAN),aswellasseveral typesof servers like mail servers, file servers, etc.

Preferred:

• Apassion forsolvingproblems andprovidingworkable solutions
• Excellentjudgment, troubleshooting,problemsolving, analysisanddiscretion
• Excellentverbalandwritten communicationskills
• Analyticalandinterpretativeskills