IT Support Technician – Systems, Network & AV

Grand Canyon Multi-Holdings, Inc.; Canlandog; On-site; PHP 279,000 - 391,000; Full time

Job summary

Grand Canyon Multi-Holdings, Inc. seeks an IT support professional to install, configure, and maintain computer hardware, software, and networks in our Philippines operations. The role emphasizes timely troubleshooting and strong customer service.

The candidate should have a Bachelor's degree in a related field and 1–3 years of experience, with excellent communication skills and the ability to work independently and with a team.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Computer Engineering or relevant field.
• Excellent written and verbal communications skills.
• With at least 1-3 years of work experience.
• Organized, and able to work independently.
• Open to working with different members of the team, and has a high level of customer service.
• Excellent understanding of Computer Support and Troubleshooting.

Responsibilities

• Installation and configuration of computer hardware, software, systems, networks, and printers, etc.
• Monitor and maintain computer systems and networks, which includes documentation.
• Respond to concerns in a timely manner to service issues and requests.
• Provide technical support (this may be in person or over the phone).
• Provide Audio Visual Support to company events and projects, if needed.
• Repair and replace equipment as necessary.
• Perform duties as assigned related to the current role.

Skills

Communication

Teamwork

Customer service

Troubleshooting

Organization

Work experience

Education

Bachelor's degree in IT/CS/CE or relevant field

Job description

Grand Canyon Multi-Holdings, Inc. seeks an IT support professional to install, configure, and maintain computer hardware, software, and networks in our Philippines operations. The role emphasizes timely troubleshooting and strong customer service.

The candidate should have a Bachelor's degree in a related field and 1–3 years of experience, with excellent communication skills and the ability to work independently and with a team.