IT Support Specialist (Windows / Intune / SCCM)

LTM; Carmona; On-site; PHP 279,000 - 446,000; Part time

Job summary

Hammerjack Pty Ltd in the Philippines is seeking an IT Support Specialist to provide enterprise desktop and endpoint support in a manufacturing setting. You will deploy Windows 10/11 devices, troubleshoot endpoints, and manage Microsoft Intune, Autopilot, and SCCM/MECM operations.

This is a 2-month project-based engagement with potential absorption into regular employment based on performance. The role is 100% onsite, with 5 days a week and standard business hours in local time.

Qualifications

• Experience deploying Windows 10/11.
• Experience with Intune, SCCM/MECM, Autopilot.
• Strong English communication.

Responsibilities

• Deploy, configure, and support Windows 10/11 devices
• Troubleshoot desktops, laptops, peripherals, and endpoint issues
• Support Microsoft Intune, SCCM/MECM, and Autopilot operations
• Provide Microsoft 365, Entra ID (Azure AD), and BitLocker support
• Perform user profile and data migration activities
• Handle ITSM ticket queues, asset management, and runbook execution
• Coordinate OEM warranty, depot repairs, spare assets, and loaner devices
• Conduct basic PowerShell troubleshooting and Windows log collection
• Escalate complex incidents following established support procedures

Skills

Windows deployment

Endpoint troubleshooting

Microsoft Intune

SCCM MECM

Autopilot

PowerShell

Azure AD

End-user support

English communication

Job description

We are looking for an IT Support Specialist to provide enterprise desktop and endpoint support in a manufacturing environment. The ideal candidate will have hands‑on experience with Windows deployment, Microsoft Intune, SCCM/MECM, Autopilot, and end‑user support while delivering excellent customer service.

Employment Setup

• Initial 2-month project-based engagement
• High‑performing candidates may be considered for absorption/regular employment based on business requirements and performance

Work Schedule

• 100% Onsite
• 5 days a week
• Standard business hours, approximately 8:00 AM to 4:00 PM or 9:00 AM to 5:00 PM local time

Key Responsibilities

• Deploy, configure, and support Windows 10/11 devices
• Troubleshoot desktops, laptops, peripherals, and endpoint issues
• Support Microsoft Intune, SCCM/MECM, and Autopilot operations
• Provide Microsoft 365, Entra ID (Azure AD), and BitLocker support
• Perform user profile and data migration activities
• Handle ITSM ticket queues, asset management, and runbook execution
• Coordinate OEM warranty, depot repairs, spare assets, and loaner devices
• Conduct basic PowerShell troubleshooting and Windows log collection
• Escalate complex incidents following established support procedures

Required Skills

• Windows 10/11 deployment and endpoint troubleshooting
• Experience with Microsoft Intune, SCCM/MECM, and Autopilot
• Microsoft Entra ID (Azure AD), BitLocker, and Microsoft 365 support
• User profile and data migration experience
• ITSM ticketing and asset management experience
• Basic PowerShell knowledge
• Strong written and verbal English communication skills