IT Support Specialist — Training & Growth (1-Year Contract)

MCI Career Services Pte Ltd; Santo Niño 1st; On-site; PHP 885,000 - 1,474,000; Full time

Benefits offered by this job

Performance Bonuses

Job summary

MCI Career Services Pte Ltd in Singapore is seeking an IT Support Executive to provide day-to-day system support and troubleshooting. Training will be provided, making this an excellent opportunity for candidates looking to develop their technical support experience.

You will troubleshoot issues via remote tools, phone, and email; monitor system functions; review reports for discrepancies; and assist with software upgrades and maintenance.

Qualifications

• Diploma in Computer Science, Information Technology, or a related discipline.
• Basic knowledge or hands-on experience with MS SQL.
• Experience using remote support tools and applications is preferred.
• Good communication skills, particularly when providing support via phone and email.
• Able to work independently and manage assigned support tasks effectively.

Responsibilities

• Provide system support and troubleshoot technical issues via remote support tools, phone calls, and email.
• Perform transaction checks and monitor system functions to ensure smooth daily operations.
• Review system reports, investigate settlement discrepancies, and carry out necessary rectifications.
• Support software upgrades and other system maintenance activities.

Skills

MS SQL

Communication

Education

Diploma in Computer Science/IT

Tools

Remote support tools

Job description

MCI Career Services Pte Ltd in Singapore is seeking an IT Support Executive to provide day-to-day system support and troubleshooting. Training will be provided, making this an excellent opportunity for candidates looking to develop their technical support experience.

You will troubleshoot issues via remote tools, phone, and email; monitor system functions; review reports for discrepancies; and assist with software upgrades and maintenance.