Application Support Specialist (1-Year Contract)

Anradus Pte. Ltd.; Santo Niño 1st; On-site; PHP 2,054,000 - 2,641,000; Full time

Job summary

Anradus Pte. Ltd. Singapore is seeking an Application Support Executive on a 1-year contract.

You will support users through remote tools, phone calls and email, check transactions and troubleshoot system issues, and monitor system functions. You will investigate settlement discrepancies and make corrections, assist with software upgrades and perform any other ad-hoc duties as assigned. Training will be provided for candidates without experience.

Qualifications

• Diploma in Computer Science, IT or a related field.
• Basic knowledge of MS SQL.
• Experience using remote support tools is an advantage.
• Clear communication by phone and email.
• Candidates without relevant experience are encouraged to apply, training will be provided.

Responsibilities

• Support users through remote tools, phone calls and email.
• Check transactions and troubleshoot system issues.
• Monitor system functions and review reports.
• Investigate settlement discrepancies and make corrections.
• Assist with software upgrades.
• Perform any other ad-hoc duties as assigned.

Skills

Communication skills

MS SQL

Education

Diploma in Computer Science/IT

Tools

Remote support tools

Job description

Anradus Pte. Ltd. Singapore is seeking an Application Support Executive on a 1-year contract.

You will support users through remote tools, phone calls and email, check transactions and troubleshoot system issues, and monitor system functions. You will investigate settlement discrepancies and make corrections, assist with software upgrades and perform any other ad-hoc duties as assigned. Training will be provided for candidates without experience.