IT Support Specialist

Jatro BPO; Pampanga; On-site; PHP 180,000 - 280,000; Full time

Benefits offered by this job

Health Insurance

On-site parking

Paid training

Promotion to permanent employee

Job summary

Jatro BPO is a Philippines-based outsourcing provider seeking an IT Support Staff to troubleshoot, maintain, and support computer systems, hardware, and software. The role includes setting up security and privacy for networks and systems, with on-site work in Pampanga.

Key responsibilities include diagnosing hardware/software issues, installing/upgrading OS and software, and maintaining IT equipment and records.

Qualifications

• Experience as Computer Technician or IT support role.
• Strong understanding of computer systems and networks.
• Knowledge of internet security and data privacy.
• Familiarity with routers, switches, firewalls.

Responsibilities

• Diagnose and resolve hardware and software issues on desktops, laptops, and peripherals.
• Install, configure, and upgrade operating systems and software.
• Set up and maintain printers, scanners, and IT equipment.
• Maintain records of repairs, installations, and support requests.
• Ensure network and system security with routine maintenance and updates.

Skills

Computer Technician

IT Support Specialist

Networking basics

Security & privacy

Job description

Jatro BPO is a Philippines-based outsourcing workforce that helps strata businesses to focus on their core functions. As a specialized staffing company, Jatro provides administrative and professional back office support for businesses.

We are looking for a skilledIT Support Staff to provide troubleshooting, maintenance, and support services for computer systems, hardware and software. Set up security and privacy of networks and computer systems.

Key Responsibilities:

• Diagnose and resolve hardware and software issues for desktops, laptops, and peripherals.
• Install, configure, and upgrade operating systems and software applications.
• Set up and maintain printers, scanners, and other IT equipment.
• Maintain records of repairs, installations, and support requests.
• Ensure network and system security, performing routine maintenance and updates.

Qualifications & Skills:

• Proven experience as a Computer Technician, IT Support Specialist, or similar role.
• In depth understanding of diverse computer systems and networks
• Good knowledge of internet security and data privacy principles
• Familiarity with networking (routers, modems, switches, and firewalls).
• Ability to diagnose and repair hardware issues efficiently.

Job Types: Full-time, Permanent

Benefits:

• Health Insurance
• On-site parking
• Paid training
• Promotion to permanent employee

Work Location: In person

Job Types: Full-time, Permanent

Work Location: In person