Network Staff

Tahche Outsourcing Services Inc; Cebu City; On-site; PHP 223,200 - 390,600; Full time

Job summary

Tahche Outsourcing Services Inc, based in Cebu City, Philippines, is seeking a dedicated Network Staff to maintain computer systems and networks. In this full-time role, you will handle technical support, ensuring employees can work effectively while maintaining system reliability.

Your responsibilities will include addressing technical issues, managing IT equipment, and performing routine hardware and software maintenance. Ideal candidates will have a Bachelor's degree in IT and relevant experience.

Qualifications

• 2 to 5 years of hands-on experience in the IT field, often within BPO or managed IT environments.
• Expected to work shifting schedules, including night shifts and weekends.

Responsibilities

• Acts as the point of contact for technical issues, network drops, and software errors.
• Performs hardware and software maintenance, including PC cleaning and upgrades.
• Tracks and documents IT equipment and software licenses.

Skills

Technical support

Network troubleshooting

Software installation

Team collaboration

Education

Bachelor's degree in Computer Science, Information Technology, or related field

Job description

Tahche Outsourcing Services Inc is an outsourcing company based in Cebu city, Philippines with clientele all over the United States with over 300 Rockstar employees across various industries and we are continuously expanding fast.

We are looking for a Network Staff, responsible for maintaining an organization's computer systems, networks, and software. They act as the primary point of contact for technical support, ensuring employees can complete their daily tasks efficiently while maintaining data security and system reliability

This is a full-time role, Mid Shift, and on a Work in Office set-up.

If you have the right skill set, this may be your opportunity to enter this fast-growing organization.

DUTIES AND RESPONSIBILITIES

• Helpdesk and Support: Acts as the point of contact (POC) for technical issues, network drops, PC transfers, Biometric enrollment, deliveries & software errors
• Hardware and software maintenance: PC cleaning, software installation, PC upgrades, and printer repairs
• Asset and Inventory management - Track and document IT equipment, spare parts, and software licenses.
• Willing to work overtime when needed, a team player who adapts to assigned tasks.

QUALIFICATIONS

• Bachelor's degree in Computer Science, Information Technology, or a related field
• Typically requires 2 to 5 years of hands-on experience in the IT field, often within BPO, shared services, or managed IT environments.
• Expected to work shifting schedules, including night shifts and weekend