IT Store Lead — People & Process, Profit Sharing

PCWORX; Olongapo; On-site; PHP 300,000 - 420,000; Full time

Benefits offered by this job

Health Insurance

Profit Sharing

Employee Discount

Retirement Plan

Training Subsidy

Professional Development

Employee Recognition Program

Job summary

PCWORX in Olongapo is seeking a Store Supervisor to oversee daily operations on-site. You will manage staff, ensure policy compliance, coordinate training, and drive performance while maintaining stock display and timely reporting.

The role suits a candidate with 1–3 years of supervisory experience and a degree in a related field. The position requires strong verbal and written communication, proficiency in Microsoft Office, and familiarity with CRM/ERP systems.

Qualifications

• College graduate, preferably IT-related
• With relevant experience, especially in supervisory
• Computer literate; proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and office management software (CRM/ERP)
• Strong verbal and written communication skills

Responsibilities

• Organize workflow and ensure employees understand duties
• Monitor productivity and provide coaching
• Receive complaints and resolve problems
• Disseminate information from Store Manager to employees
• Ensure company policies are implemented and disciplinary actions when needed
• Ensure reports are submitted on time
• Maintain good merchandise display at all times
• Cascade memos and ensure implementation
• Ensure scheduled trainings (online or in person) are attended
• Create a harmonious working environment
• Coach staff and raise concerns to Store Manager
• Attend to in-store and online inquiries promptly
• Create promotions for aging and current items
• Prepare staff schedule and DTR
• Approve branch pull-outs in the absence of the Store Manager

Skills

Supervisory experience

Microsoft Office Suite

CRM/ERP familiarity

Strong communication

Education

Bachelor's degree

IT-related degree

Tools

CRM software

ERP systems

Job description

PCWORX in Olongapo is seeking a Store Supervisor to oversee daily operations on-site. You will manage staff, ensure policy compliance, coordinate training, and drive performance while maintaining stock display and timely reporting.

The role suits a candidate with 1–3 years of supervisory experience and a degree in a related field. The position requires strong verbal and written communication, proficiency in Microsoft Office, and familiarity with CRM/ERP systems.