IT Specialist (Japanese Bilingual)

Nityo Infotech Inc.; Makati; On-site; PHP 446,400 - 669,600; Full time

Job summary

A technology company in Metro Manila is seeking a Japanese Bilingual IT Specialist to provide IT support, bridging communications between Japanese clients and technical teams. This role requires fluency in both Japanese and English, along with a Bachelor's degree in IT-related fields and experience in IT support. Join a dedicated team where technology meets cultural collaboration.

Qualifications

• 2-3 years of IT support or technical experience.
• Strong knowledge of Windows and/or Mac OS environments.
• Experience with ITIL practices is a plus.

Responsibilities

• Provide IT support ensuring smooth operations.
• Install, configure, and troubleshoot software and hardware.
• Act as a liaison between Japanese-speaking clients and technical teams.
• Document processes and translate materials as necessary.

Skills

Fluent in Japanese (Nihongo) and English

Problem-solving skills

Communication skills

Multitasking skills

Education

Bachelor’s degree in Information Technology, Computer Science, or related field

Tools

Helpdesk tools

Ticketing systems

Job description

Job Opportunity: Japanese Bilingual IT Specialist

Are you passionate about technology and skilled in bridging communication across cultures? We are looking for a Japanese Bilingual IT Specialist to join our dynamic team. This role is perfect for someone who is technically proficient and can effectively communicate in both English and Japanese (Nihongo).

Job Responsibilities

• Provide IT support to clients and internal teams, ensuring smooth operations and minimal downtime.
• Install, configure, and troubleshoot software, hardware, and network systems.
• Act as a liaison between Japanese-speaking clients/stakeholders and technical teams.
• Document technical processes and translate materials between English and Japanese when necessary.
• Collaborate with cross-functional teams to deliver IT solutions that meet business objectives.
• Ensure security, compliance, and proper escalation of technical issues.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or related field.
• At least 2–3 years of IT support or technical experience.
• Fluent in Japanese (Nihongo) and English – both written and verbal.
• Strong knowledge of Windows and/or Mac OS environments, networks, and troubleshooting.
• Experience with helpdesk tools, ticketing systems, or ITIL practices is a plus.
• Excellent problem-solving, communication, and multitasking skills.

If you are a proactive professional with strong IT expertise and Japanese language proficiency, we’d love to hear from you!

Apply now and be part of a growing team that values both technology and cultural collaboration.