IT Sales Support Specialist (Presales) Day Shift

TGT Global; Taguig; On-site; PHP 335,000 - 502,000; Full time

Benefits offered by this job

HMO + life insurance

Paid time off

Meals & perks

BGC location

Job summary

TGT Global in Manila’s BGC is seeking a customer service professional with presales experience for IT products. You will provide expert IT advice, prepare quotes from gaming PCs to enterprise systems, and handle customer inquiries across phone, email, and live chat.

The role emphasizes strong communication, attention to detail, and a day-shift schedule onsite in BGC, Taguig. Fluency in English is essential for success in this client-facing role.

Qualifications

• 2–3 years’ experience in presales and sales for IT products.
• Technical knowledge in the latest computer hardware and components.
• Fluent in English, both written and verbal.

Responsibilities

• Provide up to date technical expert advice & offer complete IT solutions to a wide range of customers (home users, to business and beyond).
• Quotation for computer system solutions ranging from gaming PCs to enterprise level equipment.
• Assisting all customer's queries: not limited to product, account & delivery information.
• This support will be provided by multiple communication channels, which predominantly includes Phone, Tickets/Email, and Live Chat.

Skills

Customer service

English fluency

IT hardware knowledge

Presales experience

Job description

TGT Global in Manila’s BGC is seeking a customer service professional with presales experience for IT products. You will provide expert IT advice, prepare quotes from gaming PCs to enterprise systems, and handle customer inquiries across phone, email, and live chat.

The role emphasizes strong communication, attention to detail, and a day-shift schedule onsite in BGC, Taguig. Fluency in English is essential for success in this client-facing role.