- Manage simple to complex IT projects and ensure that resources,timelines, budget and quality are in place
- Ensurethat the project team are aligned with the roles and responsibilities, scopeand timeline
- Managethe functional team (BA, DEV, QA, UI/UX, Sol Arch) and ensure that committeddeliverables are on time
- Implementationand adherence to the delivery framework and project governance
- Managethe end-to-end project lifecycle and removes roadblocks/impediments
- Ensuresthat corresponding functional resources are assigned to a particular project
- Promotea continuous improvement process mindset
- Promote compliance on IT standards, security,governance
- Accountableon the project updates, risks, challenges, help needed
- Escalateissues to upper management as necessary
- Accountablefor all project documentation, reports and upload to SharePoint
Provide status reportto various stakeholders
Stakeholder Management
- Collaboratewith the Technical Business Partner and Business unit to strategize on the keypriorities and project roadmap
- Build strong relationships with stakeholders,providing clear communication and updates
- Actsas 1st level escalation and address any resistance, conflicting priorities throughstructured dialogue and escalation paths
- Achieve high CSAT and delivery metrics
- Identifies opportunities to improve in collaboration with the projectteam.
Able to contribute toteam/company initiatives/events
Team Management
- Accountablefor the capacity management and proper allocation to their respectiveprojects/programs
- Conductsknowledge sharing (brown bag session) within team members
- Promotescontinuous improvement of project team members
- Ensureadherence and contribution to team metrics
Handle bothinternal/external (BJIT) resources and provide 360 feedback
Technical Competencies and Skills
project management, agile, waterfall, excellent oral and written skills
Education, Trainings and Licences Required
any related PM certification, IT or engineering courses
Job Summary
IT Project Manager
Duties and Responsibilities
IT Project Delivery
- Manage simple to complex IT projects and ensure that resources,timelines, budget and quality are in place
- Ensurethat the project team are aligned with the roles and responsibilities, scopeand timeline
- Managethe functional team (BA, DEV, QA, UI/UX, Sol Arch) and ensure that committeddeliverables are on time
- Implementationand adherence to the delivery framework and project governance
- Managethe end-to-end project lifecycle and removes roadblocks/impediments
- Ensuresthat corresponding functional resources are assigned to a particular project
- Promotea continuous improvement process mindset
- Promote compliance on IT standards, security,governance
- Accountableon the project updates, risks, challenges, help needed
- Escalateissues to upper management as necessary
- Accountablefor all project documentation, reports and upload to SharePoint
Stakeholder Management
- Collaboratewith the Technical Business Partner and Business unit to strategize on the keypriorities and project roadmap
- Build strong relationships with stakeholders,providing clear communication and updates
- Actsas 1st level escalation and address any resistance, conflicting priorities throughstructured dialogue and escalation paths
- Achieve high CSAT and delivery metrics
- Identifies opportunities to improve in collaboration with the projectteam.
Team Management
- Accountablefor the capacity management and proper allocation to their respectiveprojects/programs
- Conductsknowledge sharing (brown bag session) within team members
- Promotescontinuous improvement of project team members
- Ensureadherence and contribution to team metrics
Technical Competencies and Skills
project management, agile, waterfall, excellent oral and written skills
Education, Trainings and Licences Required
any related PM certification, IT or engineering courses