IT Project & Change Management

Globe Telecom, Inc.; Taguig; On-site; PHP 1,200,000 - 2,200,000; Full time

Job summary

Globe Telecom, Inc. is seeking an experienced Project Manager to plan and oversee initiatives end-to-end. You will coordinate cross-functional teams, manage risks, and maintain alignment with strategic goals, while serving as a bridge to senior management and clients.

Strong change management and communication skills are essential for delivering on-time, within-budget results. The role requires a robust background in project management within a technical environment and at least 8 years of

Qualifications

• Bachelor's degree in IT-related field.
• 8+ years end-to-end Project Management experience, preferably with a technical background.
• Experience in a Telco environment is a plus; proficient in PM methodologies (e.g., Agile, Waterfall).

Responsibilities

• Lead comprehensive project planning from ideation to execution.
• Act as liaison between project team and senior management; provide updates.
• Identify and mitigate risks to keep projects on track.
• Coordinate cross-disciplinary teams to meet deadlines and requirements.
• Address issues and drive problem-solving; ensure quality deliverables.
• Develop and execute communication plans; report status to stakeholders.
• Manage change requests and communicate impacts on schedule and budget.
• Create user manuals and training materials for project turnover to clients.
• Engage with clients to identify new opportunities and ensure satisfaction.
• Conduct post-project evaluations to inform future improvements.

Skills

Project management

Risk management

Stakeholder liaison

Team coordination

Change management

Education

Bachelor's degree in IT-related field

Job description

Job Description

A Project Manager plays a pivotal role in an organization, responsible for planning and overseeing projects from conception to completion. They are tasked with coordinating people, processes, and resources to ensure projects are delivered on time, within budget, and aligned with organizational objectives. Additionally, Project Managers serve as a vital bridge between project teams and senior management, using project management tools to monitor progress and mitigate risks.

• Project Planning: Lead the comprehensive planning of projects, from ideation to execution, ensuring alignment with objectives and goals.


• Stakeholder Liaison: Act as a key point of contact between the project team and senior management, providing regular updates and reports on project progress.


• Risk Management: Identify and proactively mitigate risks that may impact project success, making informed decisions to keep projects on track.


• Team Coordination: Collaborate with cross-disciplinary team members to ensure everyone is aligned with project requirements, deadlines, and schedules.


• Issue Resolution: Meet with project team members to identify and address issues, fostering a problem-solving approach.


• Quality Assurance: Ensure project deliverables meet established quality standards, submitting them for review and approval.


• Reporting: Prepare comprehensive status reports by gathering, analyzing, and summarizing relevant information for stakeholders.


• Communication Plans: Establish effective project communication plans and ensure their execution, ensuring all parties are informed.


• Change Management: Facilitate change requests and communicate impacts on schedule and budget to stakeholders.


• Documentation: Coordinate the development of user manuals, training materials, and necessary documents for successful project implementation and turnover to clients.


• Client Engagement: Identify and develop new opportunities with clients, maintaining a focus on customer satisfaction during project transitions.


• Project Evaluation: Conduct post-project evaluations, identifying successful and unsuccessful project elements to inform future improvements.

Hiring Requirements

• At least 8 years end-to-end Project Management experience preferably in a technical background; with strong Change Management experience


• Experience in a Telco environment is a plus


• Experience with and understanding of project management development and tracking tools


• Experience managing people and processes in a fast-paced environment Level of Knowledge: Advanced-Level Knowledge: Proficiency in project management methodologies (e.g., Agile, Waterfall), leading complex projects, and managing project teams. Demonstrated ability to make strategic decisions and mentor junior staff.

Education

Bachelor’s degree in any IT-related field from a four-year college or university

Equal Opportunity Employer

Globe’s hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants. Globe’s Diversity, Equity and Inclusion Policy Commitment can be accessed here Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.

Company Overview

Globe Telecom, Inc. (Globe) is the leading Telecommunications company in the Philippines and the purveyor of the Filipino digital lifestyle. We provide cellular, broadband and mobile data services by focusing on enriching our content offerings amid customers' growing preference for multimedia platforms across multiple screens and devices. We want to enrich lives through communications by simplifying technology, so that we bring customers closer to what matters most. Globe was also recognized as one of the Top companies to work for in Asia by Asia Corporate Excellence & Sustainability (ACES) Awards and Best Employer in the Telco category by Stevie’s New York. Our principal shareholders are Ayala Corp. and Singtel, both industry leaders in their respective countries and in the region. We are also a member of Bridge Alliance, Asia Pacific's leading mobile alliance of 36 mobile carriers.

Purpose

In everything we do, we treat people right to create a Globe of Good.

Vision

We see a Philippines where families' dreams come true, businesses flourish, and the nation is admired.

Mission

We create wonderful experiences for people to have choices, overcome challenges, and discover new ways to enjoy life.