IT Programs Director: Lead Enterprise Delivery & Strategy

Alorica; Philippines; On-site; PHP 2,400,000 - 4,200,000; Full time

Job summary

Alorica is seeking a Program Director to lead medium to high complexity technology projects within the Automations program. You will coordinate delivery across cross-functional teams, supervise vendor engagement, and drive alignment with stakeholders and leadership.

You will guide project managers, ensure resources are allocated, manage risks and budgets, and communicate progress to executives, while maintaining a strong focus on user outcomes and enterprise priorities.

Qualifications

• Bachelor's degree in Computer Science or related fields.
• 10+ years of information systems experience.
• 5+ years of leadership experience with proven demonstration of leading enterprise level projects/programs.
• 5+ years of managing multiple concurrent project assignments.
• Expert ability to oversee and manage large, complex, diverse, and strategic multi discipline projects that impact the organization as a whole.
• Ability to communicate with multiple teams to achieve buy-in and action.
• Excellent cross-group collaboration skills and demonstrated ability to lead virtual teams to deliver product outcomes.
• Expert level understanding and ability to manage complex program and project budgets.
• Expert level knowledge in conducting risk assessments and developing plans for eliminating or mitigating the risks identified.
• Strong time-management skills; the ability to thrive in a fast-paced environment and to manage multiple, competing priorities simultaneously. Strong technical aptitude.
• Strong/excellent oral and written communication skills, including ability to compose and present business and technical material to technical and non-technical audiences, in particular senior leaders within the organization

Responsibilities

• Plan and execute medium to high complexity technology projects within the Automations program.
• Coordinate delivery across cross-functional teams and manage vendor coordination.
• Provide direction to project managers and allocate resources with BA, QA and Development teams.
• Liaison with Solution Architects and leaders across the org to manage delivery of all technological initiatives within the program.
• Manage delivery with minimal supervision and present progress to leadership.
• Oversee and manage large, complex budgets and conduct risk assessments to mitigate identified risks.
• Communicate with diverse audiences, tailoring messages for different stakeholders and driving alignment across the organization.

Skills

Leadership

Stakeholder management

Cross-functional leadership

Communication skills

Budget management

Risk management

Time management

Strategic thinking

Education

Bachelor's degree in Computer Science or related fields

Job description

Alorica is seeking a Program Director to lead medium to high complexity technology projects within the Automations program. You will coordinate delivery across cross-functional teams, supervise vendor engagement, and drive alignment with stakeholders and leadership.

You will guide project managers, ensure resources are allocated, manage risks and budgets, and communicate progress to executives, while maintaining a strong focus on user outcomes and enterprise priorities.