Compliance Audit & Process Improvement Analyst

Alorica; Philippines; On-site; PHP 300,000 - 600,000; Full time

Job summary

Alorica is seeking a qualified candidate to support our compliance program. You will conduct audits, assess processes, and help ensure adherence to policies and regulatory standards across teams. Strong analytical and documentation skills are essential.

The role emphasizes identifying gaps, recommending improvements, and tracking corrective actions in collaboration with QA, Operations, HR, and other stakeholders.

Qualifications

• Bachelor’s degree in Business, Management, Accounting, or related field.
• 1–3 years of experience in QA, compliance, audit, or process improvement.
• Strong analytical, documentation, and problem-solving skills.
• Good communication and stakeholder management skills.
• QA Associates are encouraged to apply.

Responsibilities

• Conduct compliance audits, reviews, and process assessments.
• Monitor adherence to company policies, standards, and regulatory requirements.
• Identify compliance gaps, risks, and process improvement opportunities.
• Prepare reports, documentation, and recommendations for management.
• Track corrective action plans and ensure timely resolution of findings.
• Partner with QA, Operations, HR, and other teams on compliance initiatives.
• Maintain accurate compliance records and support internal/external audits.

Skills

Analytical skills

Documentation

Problem solving

Communication

Stakeholder management

Education

Bachelor’s degree in Business/Management/Accounting

Job description

Alorica is seeking a qualified candidate to support our compliance program. You will conduct audits, assess processes, and help ensure adherence to policies and regulatory standards across teams. Strong analytical and documentation skills are essential.

The role emphasizes identifying gaps, recommending improvements, and tracking corrective actions in collaboration with QA, Operations, HR, and other stakeholders.