IT Program Lead – Training & Awareness

Henkel; Makati; On-site; PHP 900,000 - 1,300,000; Full time

Benefits offered by this job

Hybrid work model

HMO healthcare

Provident Fund

Employee Share Plan

Group Life Insurance

Job summary

Henkel is seeking an IT Program Lead – Training & Awareness to drive global IT training and cybersecurity awareness initiatives. You will own planning, execution, stakeholder coordination across markets, and continuous improvement of learning experiences for diverse audiences.

Candidates should have a Bachelor’s degree in IT/CS/Business with at least 4 years in IT, project/program management, or training, and strong ability to translate technical topics for both technical and non-technical

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Business, or a related field with at least 4 years of experience in IT, technology, project/program management, training, change management, or a related environment, preferably within a large or global organization.
• Hands-on experience in training, awareness, learning, enablement, or knowledge-sharing activities, including experience coordinating or delivering training to different audiences.

Responsibilities

• Lead and steer global IT training and awareness initiatives, taking ownership of planning, implementation, stakeholder coordination, follow-up, and continuous improvement.
• Analyze campaign results, feedback, and KPIs to identify gaps or emerging issues and independently determine and drive the appropriate actions.
• Coordinate and influence country stakeholders and local ambassadors, providing direction, motivation, and support to ensure successful implementation across markets.
• Plan, coordinate, and deliver training activities that translate IT and cybersecurity topics into practical and engaging learning experiences for diverse audiences.
• Measure and continuously improve the effectiveness of programs and campaigns, using participation, engagement, awareness, and other relevant KPIs to drive better outcomes.

Skills

IT knowledge

Stakeholder management

Project management

Training/enablement

Change management

Communication skills

Education

Bachelor’s degree in IT/CS/Business

Job description

About this Position

As an IT Program Lead – Training& Awareness, you will play a key role in driving initiatives thatstrengthen employees’ understanding and adoption of IT and cybersecurity topicsacross the organization. You will take ownership of complex initiatives andcampaigns, translating business and technical needs into practical training andawareness activities that can be effectively implemented across countries. You will work closely with IT,cybersecurity, and country stakeholders, including local ambassadors, to steerinitiatives, influence stakeholders, and drive actions through to completion.This role requires someone who can operate independently, recognize emergingneeds or issues, determine the appropriate course of action, and continuouslyimprove programs based on outcomes and feedback.

What you´ll do

• Lead and steer global IT training and awareness initiatives, taking ownership of planning, implementation, stakeholder coordination, follow-up, and continuous improvement.
• Analyze campaign results, feedback, and KPIs to identify gaps or emerging issues and independently determine and drive the appropriate actions.
• Coordinate and influence country stakeholders and local ambassadors, providing direction, motivation, and support to ensure successful implementation across markets.
• Plan, coordinate, and deliver training activities that translate IT and cybersecurity topics into practical and engaging learning experiences for diverse audiences.
• Manage complex initiatives and competing priorities across multiple stakeholders, proactively resolving challenges and driving progress without requiring day-to-day direction.
• Collaborate with IT, cybersecurity, and business subject matter experts to ensure training and awareness initiatives are relevant, accurate, and aligned with organizational needs.
• Measure and continuously improve the effectiveness of programs and campaigns, using participation, engagement, awareness, and other relevant KPIs to drive better outcomes.

What makes you a good fit

• Bachelor’s degree in Information Technology, Computer Science, Business, or a related field with at least 4 years of experience in IT, technology, project/program management, training, change management, or a related environment, preferably within a large or global organization.
• Demonstrated experience leading or coordinating projects, programs, campaigns, or initiatives, with the ability to take ownership from planning through execution.
• Hands-on experience in training, awareness, learning, enablement, or knowledge-sharing activities, including experience coordinating or delivering training to different audiences.
• Strong IT/technology understanding and the ability to translate technical topics into clear and practical content for technical and non-technical stakeholders; cybersecurity experience is an advantage.
• Strong stakeholder management, influencing, and communication skills, with the ability to motivate and steer stakeholders across different countries and functions without direct authority.
• Strong ownership, decision-making, and problem-solving skills, with the confidence to assess situations, determine next steps, and drive execution independently.
• Amenable to work on a mid-shift schedule (1:00 pm to 10:00 pm) PH time on a hybrid work set-up.

Some perks of joining Henkel

• A thriving career with the Top 15 Best Workplaces in the Philippines by Great Place to Work and the Top GBS Employer in the Philippines by the Everest Group for 4 consecutive years!
• Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
• Diverse national and international growth opportunities
• Global wellbeing standards with health and preventive care programs
• Gender-neutral parental leave for a minimum of 8 weeks
• Employee Share Plan with voluntary investment and Henkel matching shares
• HMO healthcare coverage plan
• Provident Fund
• Group Life and Personal Accident Insurance

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.