IT Program Lead – Training & Awareness

Henkel Asia Pacific Service Centre; Makati; Hybrid; PHP 900,000 - 1,200,000; Full time

Benefits offered by this job

Top 15 Best Places to Work in PH

Hybrid work model

Global growth opportunities

HMO healthcare

Provident Fund

Employee Share Plan

Wellbeing programs

Parental leave

Insurance coverage

Job summary

Henkel Asia Pacific Service Centre is seeking a senior IT training and awareness lead in Manila. You will own planning, execution, and ongoing refinement of global IT training initiatives, coordinating with country teams and ambassadors to ensure successful cross-market rollouts.

You will translate complex cybersecurity topics into practical learning experiences and manage multiple projects with minimal day-to-day direction.

Qualifications

• Strong IT/technology understanding and ability to translate topics for technical and non-technical stakeholders.
• Experience leading or coordinating projects, programs, campaigns, or initiatives.
• Hands-on experience in training, awareness, learning, enablement, or knowledge-sharing activities.

Responsibilities

• Lead and steer global IT training and awareness initiatives from planning to continuous improvement.
• Analyze campaign results, KPIs, and feedback to drive actions and improvements.
• Coordinate country stakeholders and local ambassadors to ensure cross-market success.
• Plan and deliver training translating IT and cybersecurity topics into engaging learning experiences.
• Manage complex initiatives with multiple stakeholders and resolve challenges proactively.
• Collaborate with IT, cybersecurity, and business SMEs to ensure relevant content.
• Measure program effectiveness using KPIs to drive better outcomes.

Skills

Stakeholder management

Problem solving

Independent execution

Communication

Technical translation

Hybrid work adaptability

Education

Bachelor's degree in IT/CS/Business

Job description

What you'll do

• Lead and steer global IT training and awareness initiatives, taking ownership of planning, implementation, stakeholder coordination, follow-up, and continuous improvement.
• Analyze campaign results, feedback, and KPIs to identify gaps or emerging issues and independently determine and drive the appropriate actions.
• Coordinate and influence country stakeholders and local ambassadors, providing direction, motivation, and support to ensure successful implementation across markets.
• Plan, coordinate, and deliver training activities that translate IT and cybersecurity topics into practical and engaging learning experiences for diverse audiences.
• Manage complex initiatives and competing priorities across multiple stakeholders, proactively resolving challenges and driving progress without requiring day-to-day direction.
• Collaborate with IT, cybersecurity, and business subject matter experts to ensure training and awareness initiatives are relevant, accurate, and aligned with organizational needs.
• Measure and continuously improve the effectiveness of programs and campaigns, using participation, engagement, awareness, and other relevant KPIs to drive better outcomes.

What makes you a good fit

• Bachelor's degree in Information Technology, Computer Science, Business, or a related field with at least 4 years of experience in IT, technology, project/program management, training, change management, or a related environment, preferably within a large or global organization.
• Demonstrated experience leading or coordinating projects, programs, campaigns, or initiatives, with the ability to take ownership from planning through execution.
• Hands-on experience in training, awareness, learning, enablement, or knowledge-sharing activities, including experience coordinating or delivering training to different audiences.
• Strong IT/technology understanding and the ability to translate technical topics into clear and practical content for technical and non-technical stakeholders; cybersecurity experience is an advantage.
• Strong stakeholder management, influencing, and communication skills, with the ability to motivate and steer stakeholders across different countries and functions without direct authority.
• Strong ownership, decision-making, and problem-solving skills, with the confidence to assess situations, determine next steps, and drive execution independently.
• Amenable to work on a mid-shift schedule (1:00 pm to 10:00 pm) PH time on a hybrid work set-up.

Some perks of joining Henkel

• A thriving career with the Top 15 Best Workplaces in the Philippines by Great Place to Work and the Top GBS Employer in the Philippines by the Everest Group for 4 consecutive years!
• Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
• Diverse national and international growth opportunities
• Global wellbeing standards with health and preventive care programs
• Gender-neutral parental leave for a minimum of 8 weeks
• Employee Share Plan with voluntary investment and Henkel matching shares
• HMO healthcare coverage plan
• Provident Fund
• Group Life and Personal Accident Insurance

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.

JOB ID:req89079

Job Locations:Philippines