IT Operations Lead, Service Center

Cardinal Health; Taguig; Hybrid; PHP 600,000 - 1,000,000; Full time

Job summary

Cardinal Health in Taguig, Philippines, is seeking a full-time IT Service Center professional to supervise daily operations, administer policies, and ensure adherence to guidelines. The role involves coordinating staff, interacting with customers and peers, and resolving routine issues to maintain service continuity.

With 4–8 years of experience and a Bachelor's degree (or equivalent), you will contribute to Cardinal Health's global healthcare solutions network from our Bonifacio Global City

Qualifications

• Coordinates and supervises the daily activities of operations or business staff.
• Administers and exercises policies and procedures.
• Ensures employees operate within guidelines.

Responsibilities

• Coordinates and supervises the daily activities of operations or business staff
• Administers and exercises policies and procedures
• Ensures employees operate within guidelines
• Decisions have a direct impact to work unit operations and customers
• Frequently interacts with subordinates, customers, and peer groups at various management levels
• Interactions normally involve information exchange and basic problem resolution

Skills

Operations supervision

Policy administration

Employee coaching

Education

Bachelor's degree or equivalent

Job description

Cardinal Health in Taguig, Philippines, is seeking a full-time IT Service Center professional to supervise daily operations, administer policies, and ensure adherence to guidelines. The role involves coordinating staff, interacting with customers and peers, and resolving routine issues to maintain service continuity.

With 4–8 years of experience and a Bachelor's degree (or equivalent), you will contribute to Cardinal Health's global healthcare solutions network from our Bonifacio Global City