IT Operations Analyst II - Troubleshooting & Deployments

Conduent; Pasay; On-site; PHP 400,000 - 520,000; Full time

Job summary

Conduent is hiring in Pasay, Philippines to support and improve technical operations. The role involves handling a task-based queue, assisting with installations, troubleshooting local applications and databases, and maintaining documentation.

No supervisory responsibilities are required, with opportunities to guide new team members informally. Candidates should have a college degree and relevant expertise in a professional, sales, or technical area.

Qualifications

• Requires formal education and relevant expertise in a professional, sales, or technical area.
• College or university degree required.
• Requires knowledge and experience in the field.
• Leadership: No supervisory responsibilities; provides informal guidance to new team members.

Responsibilities

• Maintains task-based queue for completed tickets in the order received or based on criticality.
• Provides support for installations, troubleshoots local applications, and database issues.
• Assists Sr. Operations Engineers in maintaining and updating documentation; administers onsite and remote assistance.

Education

Bachelor's degree

Job description

Conduent is hiring in Pasay, Philippines to support and improve technical operations. The role involves handling a task-based queue, assisting with installations, troubleshooting local applications and databases, and maintaining documentation.

No supervisory responsibilities are required, with opportunities to guide new team members informally. Candidates should have a college degree and relevant expertise in a professional, sales, or technical area.