IT Network Administrator (CCNA)

SupportNinja

Central Luzon

On-site

PHP 350,000 - 550,000

Full time

14 days+

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Benefits offered by this job

Competitive compensation

HMO starting Day 1

Retirement Savings Program withCompany

Life Insurance

Paid time off

Bonus and incentive plans

Skills training and development

Onsite office with daily free lunch

Employee Referral Program

Job summary

SupportNinja in Clark, Pampanga is seeking an IT Network Administrator to support, maintain, and optimize our network infrastructure. You will manage LAN/WAN, VPNs, cloud-connected environments, and related systems to ensure reliability, performance, and security.

Responsibilities include deploying routers/switches/_firewalls, monitoring performance, diagnosing issues, and maintaining documentation. A CCNA is required with CCNP preferred; 3+ years of experience is expected.

Qualifications

Bachelor’s degree in a related field preferred.
Minimum 3 years in network administration or related role.
CCNA certification is required; CCNP/PCNSE certification preferred.
Strong knowledge of LAN, WAN, VLANs, VPN, and network security principles.

Responsibilities

Install, configure, and support network infrastructure including routers, switches, firewalls, and VPNs.
Monitor network performance, security, and capacity to ensure reliability.
Troubleshoot connectivity, routing, switching, and wireless issues promptly.
Develop and maintain network diagrams and documentation.

Skills

Network troubleshooting

LAN/WAN

Cloud networking

Documentation

Education

Bachelor's degree in related field

CCNA certification

CCNP certification

Tools

Palo Alto

Cisco devices

Unifi networks

Network monitoring tools

Job description

Work Setup: Onsite at The Hideout in Clark, Pampanga

Schedule: Monday-Friday, rotating schedule

Type of Contract: Full-Time

Start Date: August 3, 2026

Job Summary

The IT Network Administrator is responsible for supporting, maintaining, and optimizing the organization's network infrastructure to ensure reliability, performance, availability, and security. This role manages network operations across local area networks (LANs), wide area networks (WANs), cloud-connected environments, and supporting infrastructure while providing technical support, troubleshooting network issues, and implementing solutions that support business continuity and operational excellence.

What does a day in the life of an IT Network Administrator look like?

Install, configure, maintain, and support network infrastructure, including routers, switches, firewalls, wireless networks, VPNs, and related technologies
Monitor network performance, availability, capacity, and security to ensure optimal operation and compliance with organizational standards
Troubleshoot and resolve network, connectivity, routing, switching, wireless, and infrastructure-related issues in a timely manner
Implement and maintain network configurations, including VLANs, routing protocols, IP addressing, and network segmentation
Support network security initiatives through the implementation of access controls, authentication services, monitoring tools, and security best practices
Maintain network servers, VPN gateways, intrusion detection systems, and other supporting network infrastructure components
Analyze network performance trends and recommend improvements to enhance reliability, scalability, and operational efficiency
Support deployment, configuration, maintenance, and upgrades of network hardware, software, and related systems
Collaborate with Information Security, Infrastructure, Operations, and other stakeholders to ensure compliance with security requirements and technology standards
Develop and maintain network documentation, diagrams, configuration records, and operational procedures
Support technology migrations, infrastructure upgrades, system deployments, and business continuity initiatives as assigned
Provide technical support and guidance related to network connectivity, infrastructure services, and communication systems
Utilize network monitoring and management tools to proactively identify, investigate, and resolve issues
Assist with vendor coordination, equipment procurement, warranty support, and technology lifecycle management activities as needed
Identify opportunities to improve network performance, security, reliability, and operational effectiveness
Adhere to company policies and procedures
Meet or exceed performance targets for related KPIs
Continuously improve knowledge of products, services, and processes by participating in training programs and continuous learning modules
Collaborate with other departments as needed
Maintain a positive, empathetic, and professional attitude toward customers and colleagues at all times
Perform other duties as assigned

What are the required qualifications of an IT Network Administrator?

Bachelor’s degree in Computer Engineering, Computer Science, Information Technology, Electronics and Communications Engineering, or a related field preferred
Minimum of three (3) years of experience in network administration, network operations, infrastructure support, or a related role
Experience or knowledge about palo alto firewall, cortex xdr, cisco devices, unifi networks, network patch managements
Active CCNA certifications required; CCNP or PCNSE certification preferred
Strong knowledge of LAN, WAN, wireless networking, VPN technologies, routing, switching, and network security principles
Experience configuring, maintaining, and troubleshooting network infrastructure devices, including routers, switches, firewalls, and wireless technologies
Knowledge of TCP/IP, DNS, DHCP, VLANs, routing protocols, network segmentation, and authentication services
Experience utilizing network monitoring, management, and diagnostic tools
Working knowledge of server infrastructure, virtualization platforms, cloud technologies, and endpoint connectivity preferred
Ability to create and maintain network diagrams, technical documentation, and operational procedures
Strong analytical, troubleshooting, and problem-solving skills
Strong written and verbal communication skills with the ability to communicate technical information effectively
Ability to work independently and collaboratively in a fast-paced environment
Strong organizational and time management skills with the ability to manage multiple priorities and deadlines
Commitment to operational excellence, continuous improvement, security, and service reliability