IT Manager for iCONN (an ABS-CBN Company)

ABS-CBN Corporation; Quezon City; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

ABS-CBN Corporation is seeking an IT Manager to ensure the Company’s Telco and IT Network infrastructures operate at peak performance. The role involves direct support and coordination of IT activities including service desk, systems infrastructure, and applications development.

You will be the single point of contact with external partners and vendors, aligning IT strategy with business needs and maintaining secure, reliable technology across the organization.

Qualifications

• Experience managing information technology and computer systems.
• Ability to develop and implement IT policies and procedures.
• Experience coordinating IT outsourcing partners and SLAs.

Responsibilities

• Manage information technology and computer systems and resources.
• Coordinate, control and evaluate operations information and computer system.
• Develop and implement policies and procedures to effectively monitor, control and improve IT Resources.
• Manage IT Outsource Partners by establishing, maintaining and monitoring SLA’s on overall IT network performance on availability and reliability.
• Partner with the Parent Company’s IT Group on IT and Telco-related projects and concerns.
• Ensure that the technology is secure, accessible and reliable.
• Liaison with IT Outsource Partners in preventing and resolving technology-related issues and risks.
• Maintain up-to-date and accurate inventory of technology hardware, software, and resources.
• Establish and maintain policies and procedures on technology-related DRP and BCM.
• Establish and maintain information security policies and procedures that protect the technology assets of the Company.
• Lead or support all technology-related projects on infrastructure, systems, and processes.

Skills

IT management

Vendor liaison

Service desk

Systems infrastructure

Applications development

SLA management

IT governance

Security policy

DRP/BCM

Job description

The IT Manager ensures that the Company’s Telco and IT Network Infrastructures are operating at its desired level of performance. He/she is expected to attend to IT-related needs of the organization by directly providing support or coordinating IT-related activities such as, but not limited to: service desk, systems infrastructure and applications development. He is also expected to serve as the organization’s single point-of-contact in dealing with external partners and vendors.

DUTIES & RESPONSIBILITIES

• Manage information technology and computer systems and resources.
• Coordinate, control and evaluate operations information and computer system.
• Develop and implement policies and procedures to effectively monitor, control and improve IT Resources.
• Manage IT Outsource Partners by establishing, maintaining and monitoring SLA’s on overall IT network performance on availability and reliability.
• Partner with the Parent Company’s IT Group on IT and Telco-related projects and concerns.
• Ensure that the technology is secure, accessible and reliable.
• Liaison with IT Outsource Partners in preventing and resolving technology-related issues and risks.
• Maintain up-to-date and accurate inventory of technology hardware, software, and resources.
• Establish and maintain policies and procedures on technology-related DRP and BCM.
• Establish and maintain information security policies and procedures that protect the technology assets of the Company.
• Lead or support all technology-related projects on infrastructure, systems, and processes.