It Helpdesk & Website Content - Bound to Ba, Fiji Islands

Mecer Consulting Limited; Philippines; On-site; PHP 2,210,000 - 3,157,000; Full time

Job summary

ELECTOMECH PTE LTD is seeking an IT support and website operations assistant based at BA, FIJI ISLANDS. The role blends first‑line IT helpdesk duties with hands‑on content management for our websites, using WordPress, HTML and CSS.

You will handle user inquiries, maintain site content, perform basic SEO tasks, and collaborate with the IT team to keep systems running smoothly. Diploma or degree in IT/CS required; experience in IT support preferred.

Qualifications

• Diploma or Degree in IT/CS or related field.
• Experience in IT support or helpdesk operations.
• Knowledge of WordPress, HTML, CSS, or CMS platforms.
• Familiarity with Microsoft 365 and Windows environments.
• Understanding of website maintenance, SEO basics, and content management principles.

Responsibilities

• Provide first-level IT support for software and hardware inquiries.
• Manage and update website content, ensuring information is current and relevant.
• Troubleshoot and resolve technical problems in a timely manner.
• Assist in the setup and maintenance of IT equipment.
• Collaborate with other IT staff to improve user experience and system performance.

Skills

IT support experience

Web technologies basics

Microsoft 365 / Windows environments

Network fundamentals

Content management understanding

Education

Diploma or Degree in IT / Computer Science or related field

Tools

WordPress

HTML

CSS

CMS platforms

Job description

• Diploma or Degree in Information Technology, Computer Science, or related field.
• Proven experience in IT support or helpdesk operations.
• Basic knowledge of web technologies (WordPress, HTML, CSS, or CMS platforms).
• Familiarity with Microsoft 365, Windows environments, and network fundamentals.
• Good understanding of website maintenance, SEO basics, and content management principles.

Job Requirements

• Diploma or Degree in Information Technology, Computer Science, or related field.
• Proven experience in IT support or helpdesk operations.
• Basic knowledge of web technologies (WordPress, HTML, CSS, or CMS platforms).
• Familiarity with Microsoft 365, Windows environments, and network fundamentals.
• Good understanding of website maintenance, SEO basics, and content management principles.

Responsibilities

• Provide first-level support for IT issues, assisting users with software and hardware inquiries.
• Manage and update website content, ensuring information is current and relevant.
• Troubleshoot and resolve technical problems in a timely manner.
• Assist in the setup and maintenance of IT equipment.
• Collaborate with other IT staff to improve user experience and system performance.

Principal/Employer’s Name: ELECTOMECH PTE LTD

Worksite: BA, FIJI ISLANDS