IT Head
Location: Laguna
Work Setup: On-site
Work Schedule: Monday to Friday
Employment Type: Full-time
Job Summary
We are looking for an experienced IT Head with a background in the pharmaceutical industry to lead the organization's overall IT strategy, infrastructure, enterprise systems, cybersecurity, and digital transformation initiatives. The successful candidate will ensure that technology capabilities support pharmaceutical manufacturing, warehousing, supply chain, distribution, and corporate operations while maintaining system reliability, information security, regulatory compliance, and data integrity. This role will provide strategic direction for IT investments, governance, and process improvements while collaborating with senior leadership and cross-functional teams to align technology initiatives with business objectives.
Key Responsibilities
- IT Strategy and Leadership: Develop and execute the organization's IT strategy and roadmap, ensuring alignment with business goals, operational priorities, and long-term growth plans.
- IT Operations and Infrastructure: Oversee the organization's IT infrastructure, including servers, networks, cloud services, hardware, software, and enterprise systems, ensuring reliability, scalability, and operational continuity.
- Enterprise Systems Management: Lead the implementation, integration, optimization, and maintenance of ERP and other business applications supporting pharmaceutical manufacturing, inventory management, warehousing, supply chain, and distribution.
- Pharmaceutical Compliance and Data Integrity: Ensure applicable IT systems and electronic records comply with relevant pharmaceutical regulations, GxP principles, data integrity standards, and computerized system validation requirements.
- Cybersecurity and Information Security: Establish and oversee cybersecurity strategies, access controls, data protection policies, vulnerability management, backup procedures, and disaster recovery plans to protect business-critical systems and information.
- IT Governance and Risk Management: Establish IT governance frameworks, policies, procedures, standards, and internal controls to manage technology risks and ensure compliance with applicable regulatory requirements.
- Digital Transformation and Automation: Identify and lead technology initiatives, system integrations, and automation projects that improve operational efficiency, data visibility, and business performance.
- IT Project and Investment Management: Oversee major IT projects, technology investments, system upgrades, and implementation initiatives, ensuring delivery within approved budgets, timelines, and quality standards.
- Budget and Vendor Management: Develop and manage the IT budget, oversee technology procurement and licensing, and manage relationships with external service providers and technology partners.
- Cross-Functional Collaboration: Partner with senior management and key departments, including Quality Assurance, Regulatory Affairs, Manufacturing, Supply Chain, Warehouse, Finance, and Human Resources, to align technology solutions with business and operational requirements.
- Business Continuity and Disaster Recovery: Establish and maintain business continuity strategies, disaster recovery plans, and incident response procedures to minimize operational disruptions.
- Team Leadership and Development: Lead, mentor, and develop the IT department, establish performance objectives, and ensure effective delivery of IT services across the organization.
- Performance Monitoring and Continuous Improvement: Establish IT performance metrics, monitor service delivery and system availability, and drive continuous improvements in technology capabilities, controls, and operational processes.
Qualifications
- Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field.
- At least 8–10 years of relevant IT experience, including significant experience leading IT operations, enterprise systems, infrastructure, and technology projects.
- At least 3–5 years in an IT leadership or managerial role, with responsibility for IT strategy, people management, budgets, and technology operations.
- Previous experience working in a pharmaceutical company is required.
- Proven experience overseeing IT operations in a pharmaceutical manufacturing or similarly regulated environment.
- Strong knowledge of IT infrastructure, enterprise applications, ERP systems, cybersecurity, network administration, and information management.
- Experience managing systems supporting manufacturing, inventory, warehousing, supply chain, or distribution operations.
- Familiarity with pharmaceutical regulatory requirements, GxP principles, data integrity, and computerized system validation, where applicable.
- Knowledge of IT governance, risk management, business continuity, disaster recovery, and information security frameworks.
- Demonstrated experience in IT strategic planning, project portfolio management, vendor negotiations, and budget control.
- Strong leadership, strategic planning, analytical, problem-solving, and stakeholder management skills.
- Excellent communication skills and the ability to work effectively with senior management and cross-functional teams.
- Willingness to work on-site in Laguna.
Preferred Qualifications
- Experience with pharmaceutical ERP and manufacturing systems, such as SAP or Microsoft Dynamics.
- Familiarity with GMP, GAMP 5, and 21 CFR Part 11, where applicable to the organization's operations and systems.
- Relevant certifications in IT service management, cybersecurity, enterprise architecture, or project management are an advantage.