It Associate (Cebu)

5 ELK; Philippines; On-site; PHP 200,000 - 320,000; Full time

Benefits offered by this job

Competitive salary package

HMO on day one for you and one dep

Training and career development

Fun social events and a supportive 팀

Job summary

5 ELK is seeking a motivated IT Associate to join the team in the Philippines. You will provide first-line IT support for both internal staff and clients, troubleshoot hardware and software issues, and help maintain networks and infrastructure.

The role emphasizes clear communication, a proactive mindset, and collaboration with IT teammates. You will have 1–2 years of relevant experience and opportunities for training and career growth.

Qualifications

• 1–2 years of IT or business support experience.
• Able to troubleshoot technical issues and provide first-line IT support.
• Strong communication and teamwork skills.

Responsibilities

• Provide first‑line IT support, solving hardware and software issues for the team
• Monitor systems and help maintain networks, servers, and other infrastructure
• Set up and manage user accounts, access, and permissions securely
• Install, configure, and update hardware and software to keep everything running smoothly
• Keep IT records and asset inventories accurate and up to date
• Support IT projects through research, testing, and documentation
• Work closely with your IT teammates and communicate clearly with end‑users

Skills

Tech-savvy

Detail-oriented

Problem solving

Proactive

Learning mindset

Communication

Team player

IT support experience

Job description

• We’re on the hunt for a motivated, detail-loving IT Associate to join our tribe. If you’ve had some hands‑on experience in IT or business support and aren’t afraid to roll up your sleeves, you’ll fit right in.
  
• You’ll work as part of our IT team to keep systems running seamlessly, troubleshoot technical issues, and provide support to both our internal team members and clients
  

About You

• You’re tech‑savvy and love solving problems
  
• You’ve got a sharp eye for detail and a proactive approach
  
• You’re eager to learn and grow in an IT career
  
• You communicate clearly and patiently, even when explaining tech stuff
  
• You’re a great team player who enjoys helping others succeed
  
• You’ve spent the past 1–2 years supporting businesses with their IT needs.
  

Requirements

Requirements

What You'll Do

• Provide first‑line IT support, solving hardware and software issues for the team
  
• Monitor systems and help maintain networks, servers, and other infrastructure
  
• Set up and manage user accounts, access, and permissions securely
  
• Install, configure, and update hardware and software to keep everything running smoothly
  
• Keep IT records and asset inventories accurate and up to date
  
• Support IT projects through research, testing, and documentation
  
• Work closely with your IT teammates and communicate clearly with end‑users
  

The PERKS

• Competitive salary package HMO on day one for you and one dependent
  
• Training and career development opportunities
  
• Fun social events and a supportive team culture
  
• Fixed weekends off + Christmas & New Year off
  

Thank you for sharing!