ISO Quality & Audit Lead

Asiacargo; Manila; On-site; PHP 420,000 - 660,000; Full time

Benefits offered by this job

Health Insurance Plan or HMO

Yearly Performance Increase

Promotional/Merit Incentives

Company Phone with Mobile Data

Internal and External Training

Shuttle Services

Job summary

Asiacargo is seeking a Management System Supervisor to assist the Quality Manager in achieving and maintaining ISO certification across the organization. You will support the development and application of quality improvement programs and best practices, and co-lead internal audits.

The role emphasizes developing risk management processes, documenting customer complaints, and coordinating corrective actions while fostering strong cross-functional collaboration.

Qualifications

• Bachelor degree required in Business, Marketing or Industrial Engineering.
• At least 1 year experience as MS (Quality) Supervisor, preferably in Freight Forwarding/Brokerage/Distribution.
• Experience working with external auditors.
• ISO 9001:2015 Awareness and Internal Quality Audit training.
• Skills in risk management development and KPI creation.

Responsibilities

• Assist with development/update and implementation of risk management.
• Coordinate documentation of customer complaints and check corrective action plans.
• Create procedures, work instructions, quality plans, forms and related information.
• Assist in facilitating all inductions and orientation training regarding quality.
• Collaborate on KPI development across the organization.
• Assist Quality Manager in preparation of audit notice and coordination with auditors.
• Review audit reports submitted by the auditor and assist in finalizing it.

Skills

Excellent communication

Flexible and customer oriented

Can influence others

Demonstrated leadership capabilities

Ability to effectively establish and…

Excellent interpersonal communication

Ability to properly plan and execute

Education

Bachelor degree in Business/Marketing/Industrial Engineering

Job description

Asiacargo is seeking a Management System Supervisor to assist the Quality Manager in achieving and maintaining ISO certification across the organization. You will support the development and application of quality improvement programs and best practices, and co-lead internal audits.

The role emphasizes developing risk management processes, documenting customer complaints, and coordinating corrective actions while fostering strong cross-functional collaboration.