Invoice to Cash Manager – Credit Management & Reporting

Johnson Johnson; Taguig; On-site; PHP 1,500,000 - 2,300,000; Full time

Job summary

Johnson & Johnson is seeking an Invoice to Cash Manager (Credit Management & Reporting) to lead Credit Management, Reporting & Analytics across I2C subprocesses. You will drive data-driven insights, risk assessment, and governance to optimize cash flow and working capital.

The role requires 8–10 years in Finance or Credit Management, 4–7 years of people leadership, and a proven ability to translate strategy into operational execution. Based in Metro Manila, Taguig, Philippines.

Qualifications

• 8–10 years of progressive experience in Finance, Invoice-to-Cash, or Credit Management.
• 4–7 years of people management experience.
• Strong experience in customer credit risk management and working capital optimization.
• Proven experience in reporting, analytics, and data-driven decision support.
• Ability to translate regional or functional strategy into operational execution.

Responsibilities

• Lead end-to-end Credit Management and I2C Reporting & Analytics operations.
• Establish credit policies, risk frameworks, and KPI dashboards.
• Manage customer credit risk, portfolio exposure, and order release processes.
• Deliver timely performance, financial, and risk insights across functions.
• Lead period-end reporting and executive performance reviews.

Skills

Credit risk management

Financial analysis

Reporting & analytics

Stakeholder management

Leadership & people management

Data-driven decision support

Strategic execution

Analytical problem-solving

Education

Bachelor's degree in Accounting/Finance

Job description

About the role

The Invoice to Cash Manager (Credit Management & Reporting) is accountable for leading and overseeing end-to-end service delivery within the Credit Management and Reporting & Analytics. The role is responsible for managing customer credit risk, credit governance, order release processes, and portfolio exposure while also owning reporting strategy, analytics, performance insights, and management information across all I2C subprocesses, including Cash Application, Collections, Disputes, and Credit Management. This position supports business decision-making through data-driven insights, risk assessment, operational performance management, and process optimization while ensuring compliance with company policies, controls, and regulatory requirements.

Key responsibilities

• Be compliant with applicable laws and regulations, and follow guidelines in the J&J Credo
• Lead end-to-end Credit Management and I2C Reporting & Analytics operations, ensuring delivery against service levels, performance targets, and governance requirements
• Establish and continuously enhance credit policies, risk management frameworks, reporting standards, KPIs, dashboards, and performance measurement methodologies
• Manage customer credit risk, portfolio exposure, credit limit governance, and order release processes to balance business growth, working capital optimization, and risk mitigation
• Serve as the escalation point for complex credit decisions, high-risk customer exposures, reporting exceptions, and operational issues impacting business performance
• Deliver accurate, timely, and actionable performance, financial, and risk insights across Cash Application, Collections, Disputes, and Credit Management
• Lead period-end reporting, executive performance reviews, forecasting, trend analysis, and identification of risks and improvement opportunities
• Ensure data integrity, reporting consistency, and compliance with internal controls, policies, audit requirements, and governance standards
• Partner with Commercial, Finance, Customer Service, Supply Chain, and Technology teams to drive business decisions, improve customer experience, and support enterprise objectives
• Monitor operational performance, resource utilization, and capacity requirements, implementing actions to optimize efficiency and effectiveness

About you

• Bachelor's degree or equivalent required, preferably in Accounting, Finance, or related business discipline
• 8–10 years of progressive experience, preferably in Finance, Invoice-to-Cash, or Credit Management
• At least 4-7 years of people management experience, including leadership of senior individual contributors and/or team leads
• Demonstrated experience managing multiple teams or cluster-level operations, with accountability for cash and risk outcomes
• Strong experience in customer credit risk management, credit governance, portfolio management, and working capital optimization
• Proven experience in reporting, analytics, performance management, and data-driven business decision support
• Proven ability to translate regional or functional strategy into operational execution, driving sustained performance improvements
• Strong credit risk management and financial analysis capabilities
• Advanced analytical, problem-solving, and decision-making skills
• Strong stakeholder management, influencing, and collaboration skills

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at https://www.jnj.com/.