Invoice Processing Specialist

OpsArmy; Makati; Remote; PHP 1,300,000 - 2,166,000; Full time

Benefits offered by this job

Remote work

Career advancement potential

Collaborative environment

Job summary

OpsArmy is seeking a detail-oriented Invoice Processing Specialist to manage and verify invoices related to medical records requests in a remote setting.

You will review invoices, match to requests, verify amounts, process payments, and resolve discrepancies while maintaining accurate records. The role requires strong numerical accuracy, excellent written English, and the ability to work overlapping US Eastern Time.

Qualifications

• Strong numerical accuracy and attention to detail.
• Excellent written English with ability to create concise notes.
• Experience reviewing invoices, payment information, or financial records.
• Ability to identify discrepancies and potential duplicates.
• Good organizational and time-management skills.
• Able to work in a high-volume environment.
• Strong problem-solving and follow-up skills.
• Ability to work independently following procedures.
• Schedule overlaps with US EST business hours.

Responsibilities

• Manage the Invoice Queue: review and process invoices daily, prioritizing overdue items.
• Match and Verify Invoices: confirm patient, provider, record type, and amounts before processing.
• Identify Duplicates: review potential duplicate invoices and verify legitimacy before payment.
• Apply Payment Limits: process within approved limits; escalate amounts beyond limits.
• Review Fees: identify incorrect or disallowed fees and escalate as needed.
• Process Payments: via credit cards, portals, checks, or approved methods.
• Resolve Payment Disputes: follow up on duplicates and refunds, document resolutions.
• Maintain Payment Records: keep accurate records of invoices, payments, and communications.
• Verify Payment Information: confirm changes to vendor details per procedures.
• Follow Internal Procedures: ensure adherence to approvals and security policies.

Skills

Strong numerical accuracy

Excellent written English

Experience reviewing invoices

Discrepancies and duplicates

Organizational skills

Time-management

High-volume environment

Problem-solving and follow-up

Independent workflow

Job description

Invoice Processing Specialist

Job Type: Full-time
Work Setup: Remote
Schedule: Full-time; must have availability to overlap with U.S. Eastern Time (EST) business hours

About the Role

We are looking for a detail-oriented Invoice Processing Specialist to manage and verify invoices associated with medical records requests.

In this role, you will review incoming invoices, match them to the appropriate requests, verify amounts and payment requirements, process payments, and resolve discrepancies or disputes. The position requires strong numerical accuracy, attention to detail, and the ability to identify potential duplicate or fraudulent payment requests.

Key Responsibilities

• Manage the Invoice Queue: Review and process incoming invoices daily, prioritizing overdue items and time-sensitive requests.
• Match and Verify Invoices: Confirm patient, provider, record type, invoice details, and payment amounts before processing.
• Identify Duplicates: Review potential duplicate or near-match invoices and verify whether they represent legitimate charges before payment.
• Apply Payment Limits and Requirements: Process payments within approved limits and route amounts exceeding authorized limits for the appropriate approval.
• Review Fees: Identify potentially incorrect or disallowed fees and initiate the appropriate dispute or escalation process.
• Process Payments: Make payments through credit card, online provider portals, prepayment systems, mailed checks, or other approved methods.
• Resolve Payment Disputes: Follow up on duplicate charges, incorrect fees, refunds, or other payment issues and maintain clear documentation of each resolution.
• Maintain Payment Records: Keep accurate records of invoices, payments, disputes, approvals, and related communications.
• Verify Payment Information: Follow established procedures to verify changes to vendor payment details using trusted contact information before processing payments.
• Follow Internal Procedures: Ensure all payments and invoice-processing activities follow established approval, documentation, and security procedures.

Required Qualifications

• Strong numerical accuracy and attention to detail.
• Excellent written English with the ability to create clear and concise notes.
• Experience reviewing invoices, payment information, or financial records.
• Strong ability to identify discrepancies and potential duplicates.
• Good organizational and time-management skills.
• Ability to work accurately in a high-volume environment.
• Strong problem-solving and follow-up skills.
• Ability to work independently and follow established procedures.
• Ability to work a schedule that overlaps with U.S. Eastern Time business hours.

Skills Assessment

Shortlisted candidates may be asked to complete a timed skills assessment independently and without the use of AI tools.

The assessment may evaluate:

• Duplicate invoice detection
• Invoice-to-request matching
• Accuracy when reviewing amounts, dates, and invoice information
• Navigating online invoice and payment portals
• Understanding payment approval requirements
• Fraud awareness and payment verification
• Handling payment disputes and refunds
• Accuracy, judgment, and attention to detail

Preferred Experience

Experience in any of the following areas is an advantage:

• Accounts payable
• Invoice processing
• Vendor payments
• High-volume payment processing
• Healthcare billing or revenue cycle operations
• Payment reconciliation
• Payment disputes and refunds
• Excel or Google Sheets
• Medical records or healthcare information processes
• Experience using healthcare or records-related vendor portals

Key Skills

• Invoice processing
• Accounts payable
• Payment verification
• Data and numerical accuracy
• Duplicate detection
• Reconciliation
• Payment dispute resolution
• Fraud awareness
• Spreadsheet management
• Attention to detail
• Organization and follow-through
• Written communication

What We Offer

• Full-time remote work
• Opportunity to develop experience in invoice processing and healthcare-related operations
• Opportunities for advancement into senior processing, finance operations, quality, or team leadership roles
• A collaborative, fast-paced work environment focused on accuracy, integrity, and continuous improvement